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Self-Help Articles

AP LAN Port option greyed out

As a Ruckus TAC engineer, I would like to share my experience with some AP model with Single LAN port AP( for example R350) where option to change the untagged VLAN ID on AP LAN port is greyed out on Ruckus cloud GUI. We can see that even when the e...

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_Mudit by RUCKUS Team Member
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Data Center Migration from Hongkong to Singapore

Pre-checks on migrations:Make sure that all switches and APs added on cloud should be operational.Make sure to whitelist below IPs/FQDNs on your firewall outbound rules:           IP range: 34.87.82.64 through 34.87.82.95, ports: tcp 443 & 22        ...

_Mudit by RUCKUS Team Member
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Configuring your Unleashed system for Sonos Subwoofer or Stereo pair

This guide will explain, in details, how to disable two parameters that will cause that your Sonos devices can't pair with each other.   Command                             Explanation set qos eth0 directed multicast disable   This prevents the W...

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Yarenis by Moderator
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Israel Country Code missing DFS channels

DFS channels have been approved by the Israel telecommunication authorities for some time. Why haven't Smart Zone enabled DFS support for Israel AP Zones?Customer EnvironmentSmart Zone 5.2.2.0.1563 or earlier, 6.0.0, 6.1.0 versionRoot CauseIsrael DFS...

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