RUCKUS Self-Help
Start here to find solutions to common problems!
216 PostsStart here to find solutions to common problems!
216 PostsRUCKUS Indoor, Outdoor, Bridge and Specialty Wi-Fi Access Points (APs)
2883 PostsThe RUCKUS ICX® Campus Switch family delivers a complete, scalable, and high-performance routing and...
1249 PostsRUCKUS Edge is a next-generation services platform designed to simplify the deployment and managemen...
2 PostsRUCKUS One is an AI-driven network assurance and business intelligence platform that enables enterpr...
87 PostsOur newly branded AI-Driven Service Assurance and Business Intelligence platform for RUCKUS enterpri...
16 PostsRUCKUS Cloudpath Enrollment System (ES) automated, secure Wi-Fi onboarding and policy-driven access ...
116 PostsThe RUCKUS WAN Gateway (“RWG”) is a software platform delivering a comprehensive set of critical Ent...
5 PostsRUCKUS SmartZone and virtual SmartZone is the next-generation high performing Wireless LAN controlle...
1331 PostsRUCKUS Unleashed enables controller-less Wi-Fi architecture for small business environments with sup...
1259 PostsRuckus IoT Modules are Radio or Radio-and-Sensor devices that connect to a Ruckus IoT-Ready AP to en...
30 PostsThe RUCKUS Network Director (RND) is application software, which targets an "on-premise" deployment ...
4 PostsRUCKUS Mobile Apps and SPoT: SWIPE, SpeedFlex, and mobile apps for Wi-Fi network control
119 PostsRUCKUS SmartCell Insight (SCI) is the industry’s first Big Data Wi-Fi analytics and reporting engine...
56 PostsRUCKUS offers a number of Best Practice Guides for all aspects of Wi-Fi system design, installation,...
439 PostsWith simplicity and ease of use in mind, the RUCKUS ZoneDirector is purpose-built to address the gap...
1846 PostsI have several NTP servers on my LAN and in the System Management of Unleashed I entered the URL of one of my servers on LAN. I use pi-holes as my DNS servers. In my pi-hole logs I can see that Unleashed queries my NTP server and simultaneously one o...
I have R750s and R650s and channels 165, 169, 173, 177 have always been missing. The country code is set to Canada. Here are the regulations: https://semfionetworks.com/blog/updated-5-ghz-wi-fi-regulations-in-canada-rss-247-july-2025/The latest Unlea...
I get this message "Failed to dynamically update ICX switch models that support AV profiles" after Unleashed upgrades and sometimes after reboots. I don't have any ICX switches. It sounds like Unleashed couldn't pull the list from somewhere. I just u...
I upgraded from 200.17 to 200.19.7.112.238 and my Chromebooks aren't showing up as ChromeOS anymore. Chromebook tested is Dell 3100 with most current ChromeOS: 150.0.7871.185.Also, I used to be able to hover over Apple devices and see iOS or MacOS. ...
I live in a community apartment with a Ruckus access point. I am having a lot of lag on my Xbox because my NAT Type is Moderate and UPnP is Not Successful due to the community network restrictions. Is there a way to whitelist my Xbox's MAC address, a...
