Hello All, This is an important security announcement. A critical vulnerability was found in the web services component in earlier RUCKUS AP software. If theaffected web services component is enabled on the AP, this vulnerability allows an attacker t...
As a Ruckus Technical Support Engineer, I would like to share my experience on configuring automatic zone firmware upgrade on vSZ.Follow below steps to schedule zone firmware upgrade on vSZ running on 6.1.1.0.xLogin into vSZ GUI>>Administration>>Upgr...
DFS channels have been approved by the Israel telecommunication authorities for some time. Why haven't Smart Zone enabled DFS support for Israel AP Zones?Customer EnvironmentSmart Zone 5.2.2.0.1563 or earlier, 6.0.0, 6.1.0 versionRoot CauseIsrael DFS...
Visit this post to understand what is the Application Signature Package.Overview:There are two types of Signature Packages (Sigpacks) available in the Support site for the v/SZ (virtual SmartZone) platform:1. Regular Sigpack and2. Non-Regular Sigpack...
Recently noticed a recurring issue where numerous Access Points were experiencing random disconnections from the control interface of the vSZ-H. The state of these APs frequently involves disconnection and hopping across nodes. Refer to the checklist...
To ensure proper communication between the vSZ/SZ, APs and switches with RUCKUS AI, customers must allow port 443 and some URLs in their Firewall.Customer Environment Any SZ with RUCKUS AI where SZ is behind a firewall and inbound/outbound traffic ne...
As a Ruckus Technical Support Engineer, I would like to share my experience here on how migration of vSZ works when done using vMotionCustomer EnvironmentvSZ running on 3.6.2.0.222 loaded in ESXi 6.5SymptomsAll the APs connected to the vSZ are gettin...
When we try to import the license file to the SZ\vSZ, we get the following error:"Unable to upload the controller license file. Reason: Import license data to node [vSZ1] failed: System machine type does not match expected machine type"We see a licen...
Supportsave gathers logs that are particularly valuable for diagnosing issues, especially those occurring during unexpected system restarts. This feature is designed to collect logs from various ICX modules, which can then be shared with technical su...
This article explains how to limit admin login based on User Group using Microsoft LDAP on Sz/vSZ, in this example we will cover Guestpass Access.SUMMARY:Customer wants to use Microsoft LDAP to allow admin login only for Guestpass generation based on...
