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I am respectfully requesting a RMA Ruckus switch for my existing Ruckus switch that is malfunctioning. On the forum posts, many individuals are experiencing the same problem with the Ruckus switch. individuals are experiencing the same problem with the Ruckus switch. For example, my switch does exactly the below:: RUCKUS…
wnate2448_aol.com_NEW MEMBER18 October 2026, 8:38 AM I am respectfully requesting a RMA Ruckus switch for my existing Ruckus switch that is malfunctioning. On the forum posts, many individuals are experiencing the same problem with the Ruckus switch. individuals are experiencing the same problem with the Ruckus switch. For…
My Ruckus ICX7150-C12P switch in the data closet had the solid amber syst light, and was very hot. I reset it via the pin hole, and wifi/internet via the access points seemed ok. But it has been dropping on and off in the past two weeks, but more so this week where I'm loosing the wifi connection. I believe my ruckus…
Hello, I am a Lennar homeowner and the original owner of the home. I need assistance from the support team to process a warranty RMA replacement for my pre-installed Ruckus ICX 7150-C12P switch, which has suffered a permanent internal PoE controller hardware failure. Note: I previously opened an official ticket on the main…
Lennar home. My ICX7150-C12P has stopped supplying PoE to both of my Ruckus indoor APs. It started with the APs dropping and reconnecting every few minutes (red power LED on the AP during the drops). Now both APs go completely dark at the same time while the switch LEDs stay on. Power cycling the switch didn't help. The…
3 days ago my Ruckus ICX 7150 C12P began power cycling in the middle of the night. All AP's lose power and restart. Sometimes it takes hours for it to power cycle, and sometimes it's only a matter of minutes. I've performed the hard reset as described in the forum more times than I can count, but it still continues to do…
I own a Lennar home that is equipped with a Ruckus ICX 7150-c12p switch. For the past 10 days, following the electrical storm in Heartland, Texas, it has been turning on and off intermittently. The Wi-Fi “SYST” light changes from green to amber, and sometimes the “PWR” light flashes green. I’ve performed a hard reset, but…
Hi Lennar Ruckus support team, This seems to be a recent common issue as I can see other forum posts are encountering the same issue - just this past weekend my main Ruckus Switch and (3) ceiling access points keep power recycling. My Ruckus WiFi network will be available for a couple minutes before everything shuts off.…
My device stopped working. How do I get a replacement?
My RUCKUS ICX 7150-C12P, originally installed in my Lennar home, intermittently stops working and now it has completely stopped working. I have read so many of these feeds and done everything that everyone else has and still no luck to make it work. The switch has power ( green light) but the STAT light is green and the…
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