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Hi Ruckus Support for Lennar, I moved into a Lennar "smart home" with the Ruckus ICX 7150-C12P ("Switch") and a R510 AP ("AP"). Unfortunately, the switch appears to be completely dead. Symptoms: when plugging in the power, all status lights blink green once simultaneously and then turn off entirely. No other lights come…
I was trying to make some updates to my home network and discovered I was no longer able to login. I am able to navigate to http://unleashed.ruckuswireless.com/ and fill out the login form. However, after I click login I am shown a browser error page that the form submission wasn't sent. Specifically: This page isn’t…
Hello Ruckus Support Team, I am the original homeowner of a Lennar home purchased in November 2018. My home came equipped with a Ruckus ICX 7150-C12P network switch, which recently stopped working completely. Issue: The switch will not power on, and none of the status or Ethernet port indicator lights illuminate.…
RUCKUS installed in Lennar home, move in November 2019. Issue of late is that it keeps rebooting and disconnects and then reconnects. I've noticed the Access Points randomly have amber lights and back to full green. Do I need a new switch?
Hello There was a power outage at my house and after it the ICX7150 switch keeps rebooting every half an hour or so. What steps do I need to follow to check what the issue is and how to fix it? I tried resetting with the reset button but it didn't work and the switch keeps re-booting. Thanks,
Hello, All 3 of my access points have suddenly stopped working completely. No lights on them. We are from lennar homes and have ICX 7150 C12P ruckus switch with three R-510 access points on each floor. My ICX switch has solid green on both "syst" and "PWR" but no power on access points. Do they need to be replaced? I have…
APs are constantly rebooting I have tried upgrading and its still rebooting constantly. Logs attached.
In the last 2 - 3 weeks, all 3 of my Ruckus extenders have frequently rebooted (around every 20 - 30 minutes), all lights will go off, PWR light becomes red followed by green lights as it reboots. I have power cycled, replaced my router, and attempted to upgrade from "Non-Unified Forwarding Image (UFI) to a stable UFI…
My Ruckus ICX7150-C12P switch in the data closet had the solid amber syst light, and was very hot. I reset it via the pin hole, and wifi/internet via the access points seemed ok. But it has been dropping on and off in the past two weeks, but more so this week where I'm loosing the wifi connection. I believe my ruckus…
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