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Hi, For the last couple of months, we have been observing that my download speed has gone down considerably. I have Spectrum internet. Wifi Router provided by Spectrum works fine, its just that there are certain areas where it cannot reach. I cant even steam 4K movie through my ruckus. I use my Spectrum router whereever I…
My RUCKUS ICX 7150-C12P, originally installed in my Lennar home, intermittently stops working and now it has completely stopped working. I have read so many of these feeds and done everything that everyone else has and still no luck to make it work. The switch has power ( green light) but the STAT light is green and the…
Hi, im Alex, IT analyst. Im having problems with my Ruckus access points. i have 40 APs throughout 4 different plant locations. Lately ive been getting a lot of reports of WiFi disconnections & slow internet, and ive noticed its mainly caused by clients constantly changing between APs, often end up staying stuck in the one…
Hi Lennar Ruckus support team, This seems to be a recent common issue as I can see other forum posts are encountering the same issue - just this past weekend my main Ruckus Switch and (3) ceiling access points keep power recycling. My Ruckus WiFi network will be available for a couple minutes before everything shuts off.…
Hello Ruckus Support, I'm reaching out regarding ongoing issues with my Ruckus ICX7150-C12-POE switch and two R510 access points. Despite extensive troubleshooting, firmware updates, and system diagnostics, the network continues to experience repeated outages. System Information: - Switch Model: ICX7150-C12-POE - Serial…
Hey, so I have an ICX 7150, and it's been losing power or rebooting every 15-20 min. My ISP is ATT. Whenever the ruckus loses power, all other devices that are wirelessly connected to my internet continue to be connected, while my PC that is connected through ethernet, disconnects for 2-3 minutes. I was wondering what I…
I was trying to update my Ruckus which is not booting but was never able to make a ping from my work laptop in putty. Everything was set up correct from what I could tell but ping always blocked Would a work managed computer causes this? I don't have a personal computer. Thanks
My device stopped working. How do I get a replacement?
I upgraded from 200.17 to 200.19.7.112.238 and my Chromebooks aren't showing up as ChromeOS anymore. Chromebook tested is Dell 3100 with most current ChromeOS: 150.0.7871.185. Also, I used to be able to hover over Apple devices and see iOS or MacOS. It would be great if there was a different icon for iOS and MacOS. And…
Hi all, I run a small home Unleashed network (two R510s, one master) and noticed that both APs log radio firmware resets all day long. I'd like to know if this is expected, or a known issue, before I change anything else. Setup 2x R510, Unleashed, firmware 200.15.6.212.27 on both (Downstairs = master, Upstairs = member).…
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