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the switch can’t seem to keep connection “ heart beat keep getting lost” See pictures
I'm looking for assistance diagnosing a longstanding connectivity issue with the Ruckus networking equipment installed in my Lennar home, built in 2019. Equipment: • Ruckus ICX 7150 switch • Ruckus ceiling-mounted wireless access points • Xfinity XB7 gateway providing internet service • Ruckus switch connected directly to…
RUCKUS installed in Lennar home, move in November 2019. Issue of late is that it keeps rebooting and disconnects and then reconnects. I've noticed the Access Points randomly have amber lights and back to full green. Do I need a new switch?
Hello Lennar Support, I’m experiencing recurring issues with the Ruckus Wi-Fi system that was originally installed in my Lennar home approximately six years ago. Issue Description: My setup includes a Ruckus ICX switch and two Ruckus Unleashed Access Points (APs). The Wi-Fi network intermittently disappears completely for…
I have this switch for my unleashed network and it constantly reboots every 5-15-10 minutes. I have updateupdated the software for unleashed but the icx switch updatupdate is different. I got the ISP address but cannot access it to update and add to my network. Ive tried seseveral logins and passwords. How do I grt access…
I only have a constant red power light on my access point. I have completed hard resets and it is still not working. I believe I will need a replacement.
Hello Ruckus Support, I'm reaching out regarding ongoing issues with my Ruckus ICX7150-C12-POE switch and two R510 access points. Despite extensive troubleshooting, firmware updates, and system diagnostics, the network continues to experience repeated outages. System Information: - Switch Model: ICX7150-C12-POE - Serial…
Hi, For the last couple of months, we have been observing that my download speed has gone down considerably. I have Spectrum internet. Wifi Router provided by Spectrum works fine, its just that there are certain areas where it cannot reach. I cant even steam 4K movie through my ruckus. I use my Spectrum router whereever I…
Hey, so I have an ICX 7150, and it's been losing power or rebooting every 15-20 min. My ISP is ATT. Whenever the ruckus loses power, all other devices that are wirelessly connected to my internet continue to be connected, while my PC that is connected through ethernet, disconnects for 2-3 minutes. I was wondering what I…
Moved into townhome. Prior owners had Ruckus R510 system with 3 access points. I had Spectrum connect me to Internet today - installed a modem then connected it to Spectrum router and then connected the Ruckus 510 modem to it. I have the prior owner’s network name and password and it connects and works. But I have 2…
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