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I have been in my lennar home since 2019. I recently started having issues where items in our home would lose connection for a few seconds and reconnect. I decided to upgrade my modem/router from a netgear c7000v2 to a netgear cm3000 modem and Flint2 router. Now I can see my network but when I connect to it, it is…
My access points are up a running, but I dont have access to manage the network. It is telling me that I am not connected to the Unleashed network. Please provide the steps to get me connected to the access points. For example if I want to change the password for the network how would I do that? Thank you.
Hello, My Smart Home system was set up by Amazon back in 2019. At the time I created a Home network to manage all the devices in the house( lighting, ring, Alexa, etc) and I have a downstairs and an upstairs routers. I forgot the password for my Network and I need to reset it to link all my devices again ( they got…
Ruckus-ICX 7150 C12P is unstable. It stays online for some time hen goes offline. When it goes offline, Sys Led blinks amber then goes to green for some time, stays online then again goes to amber offline. Please help me fix the issue.
Hello RUCKUS Lennar Home Community Support, I am troubleshooting the RUCKUS ICX7150-C12P switch installed in my Lennar home after my wired network stopped working. Using a serial console connection with PuTTY, I was able to access the boot monitor. During startup, the switch reported errors including: ecc_errors after…
My ICX-6150 has been stuck in a boot loop after trying to reset it. I have followed the posted instructions and done the power cycle with the reset pin 20+ times with no luck. Everything was working fine before but now it just stays on the amber light with no connectivity. I believe it needs to be RMA'd.
Not really a question for the community, but regular Ruckus support told me I had to post here and get a response from a "Support Engineer" to get an RMA request 🤷. Bit odd, but here it is: Lennar Smart Home system installed w/ my home. Unit is an ICX 7150-C12P w/ 2x APs connected to it. Also has all the wall sockets from…
I recently did a factory reset on this switch. After performing to factory resets, and trying to access the web UI to manage to switch none of the default, passwords and usernames from the list works. I have tried all of the passwords several times from the list the entire list and I have reset the switch to factory…
Hi there, I have recently moved home and I have inherited the integrated Ruckus Access Points system. I cannot however remove the previous owner (and different broadband from which i now have installed) and need help - I have tried to reset the device but to no avail!? Would massively appreciate what steps I need to take?…
Hello. I've confirmed that a working power cord and outlet are not powering up my switch. I’ve disconnected power, pressed the factory reset and applied power the recommended 15 times and there are no lights appearing on the switch. My connected doorbell, garage doors and lights are unresponsive.
ทาง Ruckus มี Standard IEC62443 Cert ไหมครับ พอดีลูกค้า request มา
This board is for general help with the community itself- passwords / username changes, how to navigate the community, private messaging, issues with spam or abuse and so on. Lennar SmartHome customers should review the Lennar Knowledge Base first, and post in the Lennar board if you can't find your answer there. For…
EDIT: deleted content of duplicate post - initially blocked as spam.
I have a brand new Commscope Ruckus SmartZone 144 SZ144 Zone Controller for sale. It was bought in 2023 and remains unused because our network plans changed. Since it’s still in the box and hasn’t been set up, it’s in perfect condition and ready for someone who needs a powerful network solution. Any help to sell this…
Hey Everyone, I've been trying to find a way to push a username out via vSZ to a couple of our switches and I'm not having much luck finding a way to do so. I apparently either didn't put in the username originally, or accidentally nuked it somehow and for some reason the radius config in the switches for admin login to…
I am using the R550 as a local access point with no connection to the Internet. I have written a Mac app that streams SDP messages and RTP/UDP packets over multicast via WiFi using the R550. I have verified the Mac only sends one packet at a time, and that the R550 is receiving and sending those packets along to another…
I have two R770's unleashed... They are far from entry level ap's, but there is an odd setting when enabling wifi 6/7... If you hover over it... it ends with the following: Wi-Fi 6/7 clients connecting to this WLAN on a Wi-Fi 6/7 AP will not be able to use Wi-Fi 6/7 features such as OFDMA, TWT, 6 GHz operation, Preamble…
Hello Ruckus Team, We have concern about the 5GHz SSID that we've broadcast in our office. In our country, we've allowed to broadcast 5GHz SSID using UNII-1 (lower channel) instead of UNII-3 (higher channel) that existing we've done. Currently, we're broadcast our 5GHz SSID using UNII-3 channel and that's only one type of…
I am trying to do a Wi-Fi Site Survey using NetSpot. The software allows you to import a list of Friendly Aliases and MAC Addresses to help you identify the AP being detected. Is there any way using Ruckus Virtual Smart Zone to generate a report listing all of the MAC addresses an AP is using. If I go into the AP Info,…
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