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Dear [Support / Engineering Team], I would like to request technical guidance to enable throughput testing on our Wi-Fi infrastructure using the SpeedFlex tool directly from the Virtual SmartZone (version 5.1.2.0.302). Current Network Scenario: Our vSZ controller is hosted in a cloud environment and is accessible via a…
My RUCKUS ICX 7150-C12P, originally installed in my Lennar home, intermittently stops working. The switch has power but the SYST light is amber and the Ruckus R510 wireless AP has no power or lights on it and turns red. I performed a hard reset by unplugging the power, holding the reset button, reconnecting the power while…
My RUCKUS ICX 7150-C12P, originally installed in my Lennar home, suddenly stopped working. The switch has power but the SYST light is amber and the Ruckus R510 wireless AP has no power or lights on it. I also performed a hard reset by unplugging the power, holding the reset button, reconnecting the power while continuing…
we switched to new ISP but now i cant login to manage my network via the app. The power also went out over the weekend. My phone keeps saying im not connected to the ruckus network but my wifi is the ruckus network and its running.
Hi. I haven't used the Lucas system for a long time, so there are no records. I would like to know how to locate the wifi Id and password to connect with current internet. Please let me know. I'm lennar home owner. Thanks.
,My RUCKUS ICX 7150-C12P, originally installed in my Lennar home, suddenly stopped working. The switch has power, but the SYST light is amber, and the Ruckus R510 wireless AP has no power or lights. I also performed a hard reset by unplugging the power, holding the reset button, reconnecting the power while still holding…
Hello RUCKUS Lennar Support, My RUCKUS ICX 7150-C12P, originally installed in my Lennar home, suddenly stopped working. The switch has no power and no LED lights at all, and both RUCKUS access points connected to it are also no longer receiving power. I have confirmed that the electrical outlet is working and have also…
I have an AT&T BGW210 + Ruckus ICX 7150-C12P switch + ceiling Unleashed APs. Laptop wireless and TV wireless connect fine with full speeds throughout the house. iPhones and iPads only connect when standing directly under a ceiling AP. Even then speeds are much lower (especially upload). This started about a week ago with…
Hi, I have a RUCKUS system that was installed in my Lennar home when it was built about 8 years ago. Today, both of my RUCKUS wireless access points stopped working at the same time. Neither access point has any lights on, including the PWR indicator. My home Wi-Fi network has completely disappeared from the Wi-Fi list on…
Hi RUCKUS Community Support, I am having an issue with my RUCKUS setup and need assistance, potentially involving a hardware replacement for my RUCKUS switch. The Issue My internet connection is completely down when I try to connect through my RUCKUS network. However, I have verified that my Internet Service Provider (ISP)…
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