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3 days ago my Ruckus ICX 7150 C12P began power cycling in the middle of the night. All AP's lose power and restart. Sometimes it takes hours for it to power cycle, and sometimes it's only a matter of minutes. I've performed the hard reset as described in the forum more times than I can count, but it still continues to do…
I own a Lennar home that is equipped with a Ruckus ICX 7150-c12p switch. For the past 10 days, following the electrical storm in Heartland, Texas, it has been turning on and off intermittently. The Wi-Fi “SYST” light changes from green to amber, and sometimes the “PWR” light flashes green. I’ve performed a hard reset, but…
Hi Lennar Ruckus support team, This seems to be a recent common issue as I can see other forum posts are encountering the same issue - just this past weekend my main Ruckus Switch and (3) ceiling access points keep power recycling. My Ruckus WiFi network will be available for a couple minutes before everything shuts off.…
My device stopped working. How do I get a replacement?
My RUCKUS ICX 7150-C12P, originally installed in my Lennar home, intermittently stops working and now it has completely stopped working. I have read so many of these feeds and done everything that everyone else has and still no luck to make it work. The switch has power ( green light) but the STAT light is green and the…
Hello, I purchased my Lennar home in 2019, which came equipped with a Ruckus ICX 7150-C12P switch and two ceiling-mounted Wi-Fi access points, one upstairs and one downstairs. Around October 14, 2026, the Ruckus system stopped functioning properly, resulting in reduced Wi-Fi coverage throughout my home and connectivity…
For the last 2-3 days, my Ruckus system keeps dropping the connection to the access points and giving me an orange light on the SYST button. Resetting temporarily fixes the issue but throughout the day it drops again and again. Multiple reports in this forum of the same issue indicate an issue with the Ruckus system…
I am an original Lennar Home owner. My switch completely loses power.(no on.) attempts to reset have been unsuccessful because every 15 to 30 minutes, the switch cycles on to keep my network on and then cycles off or it network off of the AP to go dead. Attempts to reset the switch have been unsuccessful, so I need to…
Hello, I am a Lennar homeowner requesting assistance with my Ruckus ICX 7150 switch, which completely stopped powering on following a major storm. Since the storm, we have experienced the following issues: - The Ruckus switch has no power, status, or system indicator lights illuminated. - Upstairs Wi-Fi coverage and…
Hi, im Alex, IT analyst. Im having problems with my Ruckus access points. i have 40 APs throughout 4 different plant locations. Lately ive been getting a lot of reports of WiFi disconnections & slow internet, and ive noticed its mainly caused by clients constantly changing between APs, often end up staying stuck in the one…
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