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Hi everyone, I'd like to share a scenario I'm currently working on and hopefully get some advice from the community. I need to configure traffic shaping on a per-SSID basis in RUCKUS One. However, so far, I've only been able to find options to configure bandwidth limits per access point. For example, if I configure a…
I upgraded from 200.17 to 200.19.7.112.238 and my Chromebooks aren't showing up as ChromeOS anymore. Chromebook tested is Dell 3100 with most current ChromeOS: 150.0.7871.185. Also, I used to be able to hover over Apple devices and see iOS or MacOS. It would be great if there was a different icon for iOS and MacOS. And…
I have attached the logs. I upgraded it in the app but that didn’t work.
In the last 2 - 3 weeks, all 3 of my Ruckus extenders have frequently rebooted (around every 20 - 30 minutes), all lights will go off, PWR light becomes red followed by green lights as it reboots. I have power cycled, replaced my router, and attempted to upgrade from "Non-Unified Forwarding Image (UFI) to a stable UFI…
Replacement request. Switch keeps Rebooting. Already updated software. RUCKUS ICX-7150-C12P - constant power cycling. Serial No. FEK3845Q11P My main Ruckus Switch and (2) ceiling access points keep power recycling. My Ruckus WiFi network will be available for a an hour before everything shuts off. The access points will…
Hi all, I run a small home Unleashed network (two R510s, one master) and noticed that both APs log radio firmware resets all day long. I'd like to know if this is expected, or a known issue, before I change anything else. Setup 2x R510, Unleashed, firmware 200.15.6.212.27 on both (Downstairs = master, Upstairs = member).…
Hi, This maybe a daft / quick question re the php2shell vulnerabilities and the Ruckus One online management portal and managed APs. I have not been able to find any information on the Ruckus support site re the above and whether or not the APs (R550 and R650 in particular) are vulnerable or not. Any pointers or pointing…
Hi Ruckus Support Team, I am a Lennar home owner. I would like to check if the Ruckus Warranty can cover my issue with Ruckus Internet switch box. The unit model is Ruckus ICX 7150 C12P. This unit reboot randomly thorughout the day. I have used laptop to connect to its Serial port and captured log which shows evidence of…
Lennar home. My ICX7150-C12P has stopped supplying PoE to both of my Ruckus indoor APs. It started with the APs dropping and reconnecting every few minutes (red power LED on the AP during the drops). Now both APs go completely dark at the same time while the switch LEDs stay on. Power cycling the switch didn't help. The…
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