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Hello Ruckus Support Team, I am the original homeowner of a Lennar home purchased in November 2018. My home came equipped with a Ruckus ICX 7150-C12P network switch, which recently stopped working completely. Issue: The switch will not power on, and none of the status or Ethernet port indicator lights illuminate.…
I was trying to make some updates to my home network and discovered I was no longer able to login. I am able to navigate to http://unleashed.ruckuswireless.com/ and fill out the login form. However, after I click login I am shown a browser error page that the form submission wasn't sent. Specifically: This page isn’t…
Hello, All 3 of my access points have suddenly stopped working completely. No lights on them. We are from lennar homes and have ICX 7150 C12P ruckus switch with three R-510 access points on each floor. My ICX switch has solid green on both "syst" and "PWR" but no power on access points. Do they need to be replaced? I have…
APs are constantly rebooting I have tried upgrading and its still rebooting constantly. Logs attached.
RUCKUS installed in Lennar home, move in November 2019. Issue of late is that it keeps rebooting and disconnects and then reconnects. I've noticed the Access Points randomly have amber lights and back to full green. Do I need a new switch?
In the last 2 - 3 weeks, all 3 of my Ruckus extenders have frequently rebooted (around every 20 - 30 minutes), all lights will go off, PWR light becomes red followed by green lights as it reboots. I have power cycled, replaced my router, and attempted to upgrade from "Non-Unified Forwarding Image (UFI) to a stable UFI…
My Ruckus ICX7150-C12P switch in the data closet had the solid amber syst light, and was very hot. I reset it via the pin hole, and wifi/internet via the access points seemed ok. But it has been dropping on and off in the past two weeks, but more so this week where I'm loosing the wifi connection. I believe my ruckus…
Hi Ruckus Support Team, I am a Lennar home owner. I would like to check if the Ruckus Warranty can cover my issue with Ruckus Internet switch box. The unit model is Ruckus ICX 7150 C12P. This unit reboot randomly thorughout the day. I have used laptop to connect to its Serial port and captured log which shows evidence of…
My wifi network name was used as the same name when setting up Eero Pr 7 and now I cannot get access to my Ruckus system with Ruckus Unleashed. I now have may have wireless network conflicts and need to reset up the access points but can't access. Please provide any help to get this resolved. ,
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