CommScope RUCKUS Community Forums

APs not connecting after Wi-Fi update

Recently my ISP updated their Internet service to Wi-Fi 6. Since the update, my indoor aps will not connect. The master ap has green lights, but the pwr green light is flashing. The other ap has a flashing green on pwr and a slow flashing green on Ct...

ZoneDirector 1200 LED Power and Status GREEN ON but can not access it or do factory reset

Hi allCan anybody help??ZoneDirector 1200 LED Power and Status GREEN ON but can not access it or do factory reset.ThanksAris

Mibs files for ZD1200 version 10.5

Hello,On support section the MIB file it's possible to download is : 10.5-AP-2021-05-10-mibsThat file contain only the required file to get the snmp info from the AP, but not from a ZD.Could you provide an updated file?Thanks,Olivier

R510 and R710 running unleashed software

I want to know if both AP's can co-exist in the same unleashed network without any issues?

Red light on ceiling box. Have reset over and over. Internet working but there is slowness

Red light on ceiling box solid. When I do all steps to reset you see temporary green lights but it eventually goes back to red. Who can I call for service?