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In the last 2 - 3 weeks, all 3 of my Ruckus extenders have frequently rebooted (around every 20 - 30 minutes), all lights will go off, PWR light becomes red followed by green lights as it reboots. I have power cycled, replaced my router, and attempted to upgrade from "Non-Unified Forwarding Image (UFI) to a stable UFI…
Hey, so I have an ICX 7150, and it's been losing power or rebooting every 15-20 min. My ISP is ATT. Whenever the ruckus loses power, all other devices that are wirelessly connected to my internet continue to be connected, while my PC that is connected through ethernet, disconnects for 2-3 minutes. I was wondering what I…
I have this switch for my unleashed network and it constantly reboots every 5-15-10 minutes. I have updateupdated the software for unleashed but the icx switch updatupdate is different. I got the ISP address but cannot access it to update and add to my network. Ive tried seseveral logins and passwords. How do I grt access…
Hello, I have been in my Lennar home since 2019 with my Ruckus system working fine. We had a rain storm with a power outage and my 2 R510 AP's started disconnecting every 15-20 minutes leaving me without wi/fi. I have a Ruckus box ICX7150-C12P. After a few days it seemed to correct itself. But now every time we get a…
Hi, For the last couple of months, we have been observing that my download speed has gone down considerably. I have Spectrum internet. Wifi Router provided by Spectrum works fine, its just that there are certain areas where it cannot reach. I cant even steam 4K movie through my ruckus. I use my Spectrum router whereever I…
Hello, I am a Lennar homeowner and the original owner of the home. I need assistance from the support team to process a warranty RMA replacement for my pre-installed Ruckus ICX 7150-C12P switch, which has suffered a permanent internal PoE controller hardware failure. Note: I previously opened an official ticket on the main…
My wifi network name was used as the same name when setting up Eero Pr 7 and now I cannot get access to my Ruckus system with Ruckus Unleashed. I now have may have wireless network conflicts and need to reset up the access points but can't access. Please provide any help to get this resolved. ,
Hello, All 3 of my access points have suddenly stopped working completely. No lights on them. We are from lennar homes and have ICX 7150 C12P ruckus switch with three R-510 access points on each floor. My ICX switch has solid green on both "syst" and "PWR" but no power on access points. Do they need to be replaced? I have…
Moved into townhome. Prior owners had Ruckus R510 system with 3 access points. I had Spectrum connect me to Internet today - installed a modem then connected it to Spectrum router and then connected the Ruckus 510 modem to it. I have the prior owner’s network name and password and it connects and works. But I have 2…
For the past week, the switch has been stuck in rebooting mode. I’ve tried multiple times to do a hard reset, at least 35 times, to no avail. The system continues to reboot every hour or two hours and is stuck in a power failure mode. The switch maintains an amber light on the SYST light.
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