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Our RUCKUS ICX-7150-C12P Switch intermittently goes out. Our internet provider network still works, but the RUCKUS router blips in and out throughout the day. We have tried unplugging and replugging, as well as the reset hole with a paperclip (numerous times). The blips in and out continue. We are part of a Lennar home…
APs are constantly rebooting I have tried upgrading and its still rebooting constantly. Logs attached.
Hi Ruckus Support Team, I am a Lennar home owner. I would like to check if the Ruckus Warranty can cover my issue with Ruckus Internet switch box. The unit model is Ruckus ICX 7150 C12P. This unit reboot randomly thorughout the day. I have used laptop to connect to its Serial port and captured log which shows evidence of…
Hello I need help with my device. I am an Lennar home owner. The rukus switch was working fine until about 3 weeks ago. It’s dropping the internet signal left and right. Similar to the other issues I see here. I had spectrum come out and check the service and the WiFi is working fine on their end. What can I do to resolve…
My Ruckus ICX7150-C12P switch in the data closet had the solid amber syst light, and was very hot. I reset it via the pin hole, and wifi/internet via the access points seemed ok. But it has been dropping on and off in the past two weeks, but more so this week where I'm loosing the wifi connection. I believe my ruckus…
Hi, For the last couple of months, we have been observing that my download speed has gone down considerably. I have Spectrum internet. Wifi Router provided by Spectrum works fine, its just that there are certain areas where it cannot reach. I cant even steam 4K movie through my ruckus. I use my Spectrum router whereever I…
Hello, I purchased my Lennar home in 2019, which came equipped with a Ruckus ICX 7150-C12P switch and two ceiling-mounted Wi-Fi access points, one upstairs and one downstairs. Around October 14, 2026, the Ruckus system stopped functioning properly, resulting in reduced Wi-Fi coverage throughout my home and connectivity…
Hi all, I run a small home Unleashed network (two R510s, one master) and noticed that both APs log radio firmware resets all day long. I'd like to know if this is expected, or a known issue, before I change anything else. Setup 2x R510, Unleashed, firmware 200.15.6.212.27 on both (Downstairs = master, Upstairs = member).…
Hello, I am a Lennar homeowner and the original owner of the home. I need assistance from the support team to process a warranty RMA replacement for my pre-installed Ruckus ICX 7150-C12P switch, which has suffered a permanent internal PoE controller hardware failure. Note: I previously opened an official ticket on the main…
Please review case number 02356674- I was directed to this site- unit wont power on and needs replacement ongoing for several weeks- Lennar Smart Home-
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