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Hi all, We found a tricky issue. We were using 2 x R770 as the 1st and 2nd preferred masters, not in dedicated mode. About 35 member APs (R370) here. If we created more than one SSID (the default one), the R370 rebooted and looped in "Kernel panic". Moreover, if we disconnect both R770s from the PoE switch, no R370 became…
Ruckus Talk: I am already in accord with the response I am expecting.... At a multi-dwelling unit (MDU) that we oversee, we have recently implemented Smartzone, equipping the entire building with wireless access points (WAPs). Many clients have reported difficulties with streaming on their televisions, including…
Hi Everyone, Good day. We are working on a school/university and our current practice for the BYOD of our students is we get their device mac address and add on our policies. One of our struggle as well is that the mac addresses of apple devices have a private wi-fi address setting. We are turning this off to enroll their…
I recently replaced an old access point with a R770. However, i hasn't noticed any improvement in performance compared to the old setup-especially in weaker coverage areas like corners of the building. I'd like to know how to verify whether BeamFlex+ technology is actually enable on the R770. Are there specific logs, CLI…
We are currently experiencing an issue with our IP phone system, where the phones occasionally freeze. Additionally, when a call is answered by lifting the handset, the phone continues to ring until the caller disconnects, even though the call is already picked up. Current Switch Configuration: VLAN 10: Voice (tagged) VLAN…
Hello, I am trying to clarify the token usage for the REST API. I am using controller version 2.2.1 The /v1/oauth/login endpoint returns a access_token and a refresh_token. The doc's say that the validity of the access_token is 1 week, and that the refresh_token should be used to generate a new access_token upon it's…
Looking for a Ruckus networking expert to build quick automation tools for wireless infrastructure! What we need: * Custom scripts for automated AP configuration and deployment using Ruckus APIs * Network monitoring automation with SNMP integration and alert systems * Bulk configuration tools for SSID management and…
Ruckus R750 stand alone (solo) AP with Opnsense: download speed extremely slow with laptop but not iMac. iMac: 800 Mbps download. Lenovo Thinkpad P16 Gen2 (Fedora 42): 45-50 Mbps download. Laptop wireless adapter: lspci shows: Intel Corporation Raptor Lake-S PCH CNVi WiFi (rev 11) Lenovo website shows: Intel® WiFi 6E*…
I’m trying to collect Ruckus controller data through MQTT on my VPS. Here’s what I’ve set up: * I enabled the Northbound Streaming Interface (NBI) on the Ruckus controller. * I deployed an MQTT broker on my VPS, using the same username and password configured in the controller. * The connection appears to be configured…
I am trying to do a Wi-Fi Site Survey using NetSpot. The software allows you to import a list of Friendly Aliases and MAC Addresses to help you identify the AP being detected. Is there any way using Ruckus Virtual Smart Zone to generate a report listing all of the MAC addresses an AP is using. If I go into the AP Info,…
ทาง Ruckus มี Standard IEC62443 Cert ไหมครับ พอดีลูกค้า request มา
I have a brand new Commscope Ruckus SmartZone 144 SZ144 Zone Controller for sale. It was bought in 2023 and remains unused because our network plans changed. Since it’s still in the box and hasn’t been set up, it’s in perfect condition and ready for someone who needs a powerful network solution. Any help to sell this…
Self-service tools now available via Fetch The Fetch chatbot now supports SmartZone licensing self-service features—bringing key LiMAN capabilities from Support Portal to Fetch. Fetch allows RUCKUS Customers and Partner Administrators to perform the following actions for their RUCKUS SmartZones and Access Points: *…
We're excited to welcome you to the new RUCKUS Community Forums. We've moved to a brand new modern platform which sets us up for growth and innovation over the next few years. Our aim is to revitalize the Community as a place to get help from RUCKUS Team members as well as your peers. But coming soon we'll be adding many…
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