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Hey Folks, is there a way to generate a report for less and most used Access Points in vSZ 6.1.2 ? The available report types are very limited, and not what i want to get. Thanks Peter
I have vSZ 7.2 Essentials and R550+R750. 2 zones: Default zone (WG: Default) and MyZone. All my SSID-s are in MyZone in WG=Default. Problem: 5 clients which are always in SSID=screens need to use only 2.4GHz. How to achieve this? I use WPA2/3 PSK in this SSID. The best option would be to restrict by device (by MAC for…
Hello RUCKUS Lennar Home Community Support, I am troubleshooting the RUCKUS ICX7150-C12P switch installed in my Lennar home after my wired network stopped working. Using a serial console connection with PuTTY, I was able to access the boot monitor. During startup, the switch reported errors including: ecc_errors after…
I have been in my lennar home since 2019. I recently started having issues where items in our home would lose connection for a few seconds and reconnect. I decided to upgrade my modem/router from a netgear c7000v2 to a netgear cm3000 modem and Flint2 router. Now I can see my network but when I connect to it, it is…
I’ve read about this issue and have determined that my switch needs replacement. I started a chat and cannot get past the serial number question. How can I get this replacement as soon as possible? If I am looking at the serial number, there are many characters that could be a letter O or a number zero and I cannot tell.…
Hello, I have been in my Lennar home since 2019 with my Ruckus system working fine. We had a rain storm with a power outage and my 2 R510 AP's started disconnecting every 15-20 minutes leaving me without wi/fi. I have a Ruckus box ICX7150-C12P. After a few days it seemed to correct itself. But now every time we get a…
I’m unable to connect my Sonos Sub through the Ruckus network/ whiteSky network. The Sonos team advised me to contact Ruckus to “enable Sonos compatibility.” Could someone please assist me with this or let me know what settings need to be adjusted?
I am testing the virtual smart zone product to replace our legacy ZoneDirector3050. I will provide details below of testing. Subject: R600 AP unable to successfully join Virtual SmartZone 6.1.2 - ZD to SZ migration --- Environment --- Controller: Virtual SmartZone Essentials 6.1.2.0.1071 (KVM/Proxmox) Control Plane…
Hi there, I have recently moved home and I have inherited the integrated Ruckus Access Points system. I cannot however remove the previous owner (and different broadband from which i now have installed) and need help - I have tried to reset the device but to no avail!? Would massively appreciate what steps I need to take?…
Hello, My Smart Home system was set up by Amazon back in 2019. At the time I created a Home network to manage all the devices in the house( lighting, ring, Alexa, etc) and I have a downstairs and an upstairs routers. I forgot the password for my Network and I need to reset it to link all my devices again ( they got…
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