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A customer runs two ZoneDirectors in Smart Redundancy (active/standby, firmware 10.0.1.x) managing roughly 100 APs. The APs are a mix of R-series models, mainly R310, R510 and R610. The primary ZD is in RMA. The standby unit is running on a temporary license that will expire soon. Its web UI shows an error on the…
Wi-Fi box alloy home part of lennar smart keeps powering down and we have replaced our cable modem twice but every two to three hours are Wi-Fi box connected to the ruckus he's powering down. If I unplug the box plug it back in and take the cable power plug and put it back in it comes back up for a couple hours.…
Replacement request. Switch keeps Rebooting. Already updated software. RUCKUS ICX-7150-C12P - constant power cycling. Serial No. FEK3845Q11P My main Ruckus Switch and (2) ceiling access points keep power recycling. My Ruckus WiFi network will be available for a an hour before everything shuts off. The access points will…
Hello, I purchased my Lennar home in 2019, which came equipped with a Ruckus ICX 7150-C12P switch and two ceiling-mounted Wi-Fi access points, one upstairs and one downstairs. Around October 14, 2026, the Ruckus system stopped functioning properly, resulting in reduced Wi-Fi coverage throughout my home and connectivity…
Hi everyone, I'd like to share a scenario I'm currently working on and hopefully get some advice from the community. I need to configure traffic shaping on a per-SSID basis in RUCKUS One. However, so far, I've only been able to find options to configure bandwidth limits per access point. For example, if I configure a…
I upgraded from 200.17 to 200.19.7.112.238 and my Chromebooks aren't showing up as ChromeOS anymore. Chromebook tested is Dell 3100 with most current ChromeOS: 150.0.7871.185. Also, I used to be able to hover over Apple devices and see iOS or MacOS. It would be great if there was a different icon for iOS and MacOS. And…
I have attached the logs. I upgraded it in the app but that didn’t work.
In the last 2 - 3 weeks, all 3 of my Ruckus extenders have frequently rebooted (around every 20 - 30 minutes), all lights will go off, PWR light becomes red followed by green lights as it reboots. I have power cycled, replaced my router, and attempted to upgrade from "Non-Unified Forwarding Image (UFI) to a stable UFI…
Hi all, I run a small home Unleashed network (two R510s, one master) and noticed that both APs log radio firmware resets all day long. I'd like to know if this is expected, or a known issue, before I change anything else. Setup 2x R510, Unleashed, firmware 200.15.6.212.27 on both (Downstairs = master, Upstairs = member).…
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