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Need a replacement for AP that keep rebooting every hour.
Hi RUCKUS Community Support, I am having an issue with my RUCKUS setup and need assistance, potentially involving a hardware replacement for my RUCKUS switch. The Issue My internet connection is completely down when I try to connect through my RUCKUS network. However, I have verified that my Internet Service Provider (ISP)…
,My RUCKUS ICX 7150-C12P, originally installed in my Lennar home, suddenly stopped working. The switch has power, but the SYST light is amber, and the Ruckus R510 wireless AP has no power or lights. I also performed a hard reset by unplugging the power, holding the reset button, reconnecting the power while still holding…
I have reset my access points and reset them but they seem just not be working the green and orange lights stay on then the both of the APs stop working i need help…this is not something i am trained for
I have an AT&T BGW210 + Ruckus ICX 7150-C12P switch + ceiling Unleashed APs. Laptop wireless and TV wireless connect fine with full speeds throughout the house. iPhones and iPads only connect when standing directly under a ceiling AP. Even then speeds are much lower (especially upload). This started about a week ago with…
I installed new internet service and have a new network name and router. The previous network has been cancelled however it’s still the network associated with the Rockus device. I’ve downloaded the app, reset it manually and it keeps connecting to the old network. How can I switch it to use the new network? Thanks
One thing I have been thinking about more in AP Wi-Fi setups is how devices switch between access points. A network can have coverage everywhere and still feel unpredictable if devices do not move between access points properly. A phone or computer might stay connected to an access point after getting closer to another…
My device stopped working. How do I get a replacement?
My RUCKUS ICX 7150-C12P, originally installed in my Lennar home, intermittently stops working. The switch has power but the SYST light is amber and the Ruckus R510 wireless AP has no power or lights on it and turns red. I performed a hard reset by unplugging the power, holding the reset button, reconnecting the power while…
I have a RUCKUS ICX7150-C12P installed in my Lennar home. I do not have the administrator username/password, and the documented default credentials do not work. I have successfully connected directly to the switch through the console using PuTTY and can reach the "User Access Verification" login prompt. I would like to…
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