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Hello RUCKUS Lennar Support, My RUCKUS ICX 7150-C12P, originally installed in my Lennar home, suddenly stopped working. The switch has no power and no LED lights at all, and both RUCKUS access points connected to it are also no longer receiving power. I have confirmed that the electrical outlet is working and have also…
How to get a replacement router and the other necessary items for the Ruckus Wireless. I get the internet when I connect to ATT directly but not through Ruckus. I am not tech savvy. Kindly please help the old brain
I have several NTP servers on my LAN and in the System Management of Unleashed I entered the URL of one of my servers on LAN. I use pi-holes as my DNS servers. In my pi-hole logs I can see that Unleashed queries my NTP server and simultaneously one outside server. And they are always 0.africa.pool.ntp.org…
Environment AP: Ruckus R720 Role: Master AP Unleashed Firmware: 200.15.6.212.27 Guest SSID: Open authentication / No encryption Guest Authentication: Enabled Guest Access: Captive portal authentication Additional AP: Ruckus R650, same firmware Guest Authentication Methods: Unique password for each guest Single shared…
Hello, I am looking to purchase an R850 as a private sale. The seller states that this is brand new in box, and it does appear to be. I want to walk through what I did as testing before I walked away because I was not able to reach the management page. The product code was a 901 and not a 9U1, so at least at factory it is…
Hello, I am looking to purchase a used R850 with the 901-R850-NC00 product node, so it is not unleashed. I want to convert it to unleashed. To that end, I have already downloaded the unleased version R850_200.19.7.112.238.bl7 file. Article number 000005720 https://support.ruckuswireless.com/articles/000005720 lists the…
I have a Ruckus Virtual SmartZoneHigh Scale with the below: Controller version: 6.1.2.0.1071Control plane version: 6.1.2.0.1018 Default AP Firmware version: 6.1.2.0.4209 All my access points are showing offline, however, the access points are working. Any ideas as to what could be causing this?
Hello Ruckus Support Team, I am experiencing an issue when attempting to back up the running-configuration from ICX8200 switches to a QNAP server using SCP. copy running-config scp 10.x.x.x /QNAP/S1-Core-MDF.cfg The switch initiates the transfer, but the process takes an unusually long time and ultimately creates a backup…
We have been in our Lennar home for 6 years and have never had many issues with our Ruckus. Wifi started being slow roughly 6 months ago, ATT replaced our gateway with one better suited for fiber. Now wifi is worse unless we are on the ATT gateway. We need the Ruckus and AP points to reach our tv's, phones, ring, etc in…
I have a Lennar home with a RUCKUS ICX 7150-C12P switch and RUCKUS access points. Everything worked normally until a recent power outage. Since the outage, the RUCKUS Wi-Fi has severe intermittent packet loss. Internet sometimes works normally and then becomes extremely slow or stops responding. Troubleshooting already…
I have already contacted RUCKUS Support regarding this question. Unfortunately, technical assistance requires an active support contract. Before considering additional network hardware, I would like to confirm whether the required functionality is actually supported by the ICX7150. I am not asking for a complete…
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