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I have already contacted RUCKUS Support regarding this question. Unfortunately, technical assistance requires an active support contract. Before considering additional network hardware, I would like to confirm whether the required functionality is actually supported by the ICX7150. I am not asking for a complete…
Hello, I am new to Ruckus environment. I am using Smartzone SZ144 with v6.1.0.0.935. I found that this version is already so old and obsolete. I wanna know the safest and correct upgrade path for Smartzone I am using. Any assistance would be so much appreacited. Thanks
I upgraded from 200.17 to 200.19.7.112.238 and my Chromebooks aren't showing up as ChromeOS anymore. Chromebook tested is Dell 3100 with most current ChromeOS: 150.0.7871.185. Also, I used to be able to hover over Apple devices and see iOS or MacOS. It would be great if there was a different icon for iOS and MacOS. And…
I have several NTP servers on my LAN and in the System Management of Unleashed I entered the URL of one of my servers on LAN. I use pi-holes as my DNS servers. In my pi-hole logs I can see that Unleashed queries my NTP server and simultaneously one outside server. And they are always 0.africa.pool.ntp.org…
Hello RUCKUS Lennar Support, My RUCKUS ICX 7150-C12P, originally installed in my Lennar home, suddenly stopped working. The switch has no power and no LED lights at all, and both RUCKUS access points connected to it are also no longer receiving power. I have confirmed that the electrical outlet is working and have also…
I had to replace my Frontier Router and now the Ruckus switch box does not have the new router name and password. Can you help with correcting the issue
Looks like I need to factory reset my ICX 7150-c12p. How do I set up separate SSID for 2.4 and 5.0 bands on ICX 7150-c12p? Please provide guides.
I have the Lennar home; default passwords won't work don't have the sticker in the cover how can I log in?
I have a Lennar home with a Ruckus ICX 7150-C12P access point. This all started when my Schlage door lock lost access to the Ruckus wifi and will not reconnect. Had been working fine for 5 years. Ruckus Unleashed iPhone app states "No Unleashed network exists" even though my iPhone is connected to that access point…
The modem and router are not communicating with each other. We have unplugged all a couple of times. The Xfinity person came out and we have a strong wi-fi signal. Pretty sure it is the Ruckus. There are 3 green lights on it and no red ones. We are seniors and really need basic instructions on this or if more technical, my…
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