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RUCKUS installed in Lennar home, move in November 2019. Issue of late is that it keeps rebooting and disconnects and then reconnects. I've noticed the Access Points randomly have amber lights and back to full green. Do I need a new switch?
My Lennar-installed system has an ICX7150-C12P switch supplying one R510 Unleashed APs. The R510 started power cycling around. I check the 7150 if it was loosing power. That is not the case the port are the ones that are going off. Please advised I understand there is a lifetime warranty on the equipment.
My ruckus switch appears to be having a well known issue of the random reboots. I am trying to update my firmware to see if that will help at all based on the discussions on the site this was the most common fix. I am stuck at the part where i have to use putty. I can not seem to login.
Hello RUCKUS Lennar Support, My Lennar-installed system has an ICX7150-C12P switch supplying four R510 Unleashed APs. For approximately two weeks the Wi-Fi network name has repeatedly disappeared from phones and other devices, while the Verizon router Wi-Fi remains available. I would appreciate expedited help diagnosing…
FAILED RUCKUS ICX 7150-C12P I purchased a new Lennar SMART home in Spanish Springs equipped with a RUCKUS ICX 7150-C12P. The switch has failed and is no longer functioning. When the unit is plugged into a verified working power source it briefly flashes all status lights along with the SYS, MS, UPDATE, DIAG, CLD, AND PWR…
the switch can’t seem to keep connection “ heart beat keep getting lost” See pictures
I upgraded from 200.17 to 200.19.7.112.238 and my Chromebooks aren't showing up as ChromeOS anymore. Chromebook tested is Dell 3100 with most current ChromeOS: 150.0.7871.185. Also, I used to be able to hover over Apple devices and see iOS or MacOS. It would be great if there was a different icon for iOS and MacOS. And…
Hello, I am a Lennar homeowner and the original owner of the home. I need assistance from the support team to process a warranty RMA replacement for my pre-installed Ruckus ICX 7150-C12P switch, which has suffered a permanent internal PoE controller hardware failure. Note: I previously opened an official ticket on the main…
Hi, The ruckus switch was working fine from past 5 years at our Lennar home. On 11/06/2026, the all the APs are randomly started to reboot. There was no uninterrupted shutdown at home. I have ATT fibre an internet connection is stable. Here is more information: Access Points (AP) : 3 Model R510 APs are upgraded to latest…
Hello, All 3 of my access points have suddenly stopped working completely. No lights on them. We are from lennar homes and have ICX 7150 C12P ruckus switch with three R-510 access points on each floor. My ICX switch has solid green on both "syst" and "PWR" but no power on access points. Do they need to be replaced? I have…
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