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My Ruckus ICX7150-C12P switch in the data closet had the solid amber syst light, and was very hot. I reset it via the pin hole, and wifi/internet via the access points seemed ok. But it has been dropping on and off in the past two weeks, but more so this week where I'm loosing the wifi connection. I believe my ruckus…
I only have a constant red power light on my access point. I have completed hard resets and it is still not working. I believe I will need a replacement.
Hi team I live in a Lennar home built in 2020 with a pre-installed Ruckus network system. Both of my Ruckus wireless access points repeatedly lose power at exactly the same time. All LED lights on both access points turn off completely, then turn red and eventually green as they reboot. The ICX switch itself stays powered…
I own a Lennar home that is equipped with a Ruckus ICX 7150-c12p switch. For the past 10 days, following the electrical storm in Heartland, Texas, it has been turning on and off intermittently. The Wi-Fi “SYST” light changes from green to amber, and sometimes the “PWR” light flashes green. I’ve performed a hard reset, but…
Hello, I am a Lennar homeowner and the original owner of the home. I need assistance from the support team to process a warranty RMA replacement for my pre-installed Ruckus ICX 7150-C12P switch, which has suffered a permanent internal PoE controller hardware failure. Note: I previously opened an official ticket on the main…
Hi all, I run a small home Unleashed network (two R510s, one master) and noticed that both APs log radio firmware resets all day long. I'd like to know if this is expected, or a known issue, before I change anything else. Setup 2x R510, Unleashed, firmware 200.15.6.212.27 on both (Downstairs = master, Upstairs = member).…
Hello, I am a Lennar homeowner requesting assistance with my Ruckus ICX 7150 switch, which completely stopped powering on following a major storm. Since the storm, we have experienced the following issues: - The Ruckus switch has no power, status, or system indicator lights illuminated. - Upstairs Wi-Fi coverage and…
Hello, I purchased my Lennar home in 2019, which came equipped with a Ruckus ICX 7150-C12P switch and two ceiling-mounted Wi-Fi access points, one upstairs and one downstairs. Around October 14, 2026, the Ruckus system stopped functioning properly, resulting in reduced Wi-Fi coverage throughout my home and connectivity…
I am an original Lennar Home owner. My switch completely loses power.(no on.) attempts to reset have been unsuccessful because every 15 to 30 minutes, the switch cycles on to keep my network on and then cycles off or it network off of the AP to go dead. Attempts to reset the switch have been unsuccessful, so I need to…
Good day, I have reviewed various post and over the last month performance many steps to restart the ports. Most recently I have lost all connections to the access point. I have added an image of the system status. Can you please advise of the best path forward
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