RUCKUS One

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RUCKUS One

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Ruckus One speed/duplex mismatch

Hello, In Ruckus One we're seeing "incidents" reported of a speed/duplex mismatch between our switches and APs. In this case the switch is a 1G capable 7150 and the AP is a 2.5G capable R650. The switch is doing the max it's capable of but the AP i...

Troubleshooting Ruckus R750 with White Screen Observations

Hi all,Pure white background full screen screen has been an incredibly helpful for examining the issues I have been experiencing with my Ruckus R750 access point. Using a pure white background allowed me to carefully observe the admin interface and i...

Ruckus One MSP URLs?

Can you please advise what domains you're using for MSP customer tenant dashboards?I received a bug report for the Home Assistant integration, but the MSP URL provided in the report (https://MSPNAME.msp.ruckus.cloud) isn't in your Firewall Ports docu...

Ruckus R710 configure me SSID Missing and Empty White Background Screen Issues in UI

Hello everyone,I'm working with a Ruckus R710 and trying to set up a mesh network. The SSID is showing as xxx, so I attempted a factory reset by holding down the reset button and connecting directly to the AP. I can now log in to the UI, but I’m faci...

R770 Access Point: Constant Client Drops & Ruckus Support Fails to Deliver

Hello everyone,We recently invested in the 20+ Ruckus R770 for our new office, hoping to achieve top-tier performance. Unfortunately, we've been encountering persistent issues with client connections dropping from our primary Wi-Fi SSID. The connecti...

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