Dear Valued Customer, The RUCKUS One team will be adding a new outbound http connection, http://ocsp.godaddy.com on March 27th, 2024. If you do not currently whitelist the outbound connections from your premises, you will not be impacted. If you do, ...
Hello All, This is an important security announcement. CVE numberCVE-2023-49225SeverityMediumWorkaroundAvailableFixAvailable A vulnerability in the web-based management interface of the RUCKUS AP product line could allow anunauthenticated, remote att...
Visit this post to understand what is the Application Signature Package.Overview:There are two types of Signature Packages (Sigpacks) available in the Support site for the v/SZ (virtual SmartZone) platform:1. Regular Sigpack and2. Non-Regular Sigpack...
Recently noticed a recurring issue where numerous Access Points were experiencing random disconnections from the control interface of the vSZ-H. The state of these APs frequently involves disconnection and hopping across nodes. Refer to the checklist...
Issue Details: If Cisco is running MSTP with PVST to RPVST we run into issues connecting to Cisco Devices, so we need to have similar configuration on the Cisco side. Troubleshooting Performed: Constant high CPU and lots of packets hitting CPU. Log ...
Understanding DHCP DORA process from Wireshark packet capture perspective These are the basics you need to know to understand what DHCP process involves when a client initiates a request to get an IP address from a DHCP server. This applies to wirele...
Whenever an ICX is stuck in password prompt and the given procedure on article How to recover from a lost password ICX switches https://community.ruckuswireless.com/t5/RUCKUS-Self-Help/How-to-recover-from-a-lost-password-ICX-switches/m-p/52396#M74 do...
How can I avoid certain channels being selected by client connecting to Zone Director managed APs?Customer EnvironmentZone Director managed AP network where you would like to blacklist certain channels. This is mainly applies for ZD version below 9.5...
Limitation and procedure to modify the resource group assigned for users in RUCKUS AICustomer EnvironmentMSP/Partner RUCKUS AI Account with end customers added as invited usersSymptomsResource group mapped to an user needed to revisited and modifiedR...
To ensure proper communication between the vSZ/SZ, APs and switches with RUCKUS AI, customers must allow port 443 and some URLs in their Firewall.Customer Environment Any SZ with RUCKUS AI where SZ is behind a firewall and inbound/outbound traffic ne...
When you upgrade from a Pre-08.0.90 Non-UFI image Version to 08.0.90 UFI image Version or newer versions, you might encounter a boot-monitor version mismatch error message. The show version command might also display a boot code mismatch message afte...
