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R550 Unleash firmware upgrade
can we directly upgrade from 200.18.7.101.244 to 200.19.7.112.291? do we upgrade local or online? Please advise. thanks. Gee R
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Unleashed is broken when use R770 as master with 370 members.
Hi all, We found a tricky issue. We were using 2 x R770 as the 1st and 2nd preferred masters, not in dedicated mode. About 35 member APs (R370) here. If we created more than one SSID (the default one), the R370 rebooted and looped in "Kernel panic". Moreover, if we disconnect both R770s from the PoE switch, no R370 became…
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Ruckus Unleashed Guest Access – Grace Period Reconnection Failure
Environment AP: Ruckus R720 Role: Master AP Unleashed Firmware: 200.15.6.212.27 Guest SSID: Open authentication / No encryption Guest Authentication: Enabled Guest Access: Captive portal authentication Additional AP: Ruckus R650, same firmware Guest Authentication Methods: Unique password for each guest Single shared…
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Ruckus 310 to Century Link Router
hi, just moved into an apartment and it has a ruckus 310 in factory reset mode. The WiFi works but I don’t think the ruckus device is connected to it. It’s blinking green pwr and clt. The century link router is green and working, connected to the wall outlet. The ruckus device has a white cable connected to a black power…
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I set the NTP server to my server on LAN but Unleashed still queries outside servers
I have several NTP servers on my LAN and in the System Management of Unleashed I entered the URL of one of my servers on LAN. I use pi-holes as my DNS servers. In my pi-hole logs I can see that Unleashed queries my NTP server and simultaneously one outside server. And they are always 0.africa.pool.ntp.org…
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Channels 165, 169, 173, 177 of the 5 GHz band are missing in Canada
I have R750s and R650s and channels 165, 169, 173, 177 have always been missing. The country code is set to Canada. Here are the regulations: https://semfionetworks.com/blog/updated-5-ghz-wi-fi-regulations-in-canada-rss-247-july-2025/ The latest Unleashed upgrade added 116, 120, 124, 128, but not those. Also, channel 165…
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"Failed to dynamically update ICX switch models that support AV profiles" after upgrade/reboot
I get this message "Failed to dynamically update ICX switch models that support AV profiles" after Unleashed upgrades and sometimes after reboots. I don't have any ICX switches. It sounds like Unleashed couldn't pull the list from somewhere. I just upgraded to Build 200.19.7.112.238 and got this message as an alarm. I saw…
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200.19.7.112.238 - Client OS Detection - Chromebooks
I upgraded from 200.17 to 200.19.7.112.238 and my Chromebooks aren't showing up as ChromeOS anymore. Chromebook tested is Dell 3100 with most current ChromeOS: 150.0.7871.185. Also, I used to be able to hover over Apple devices and see iOS or MacOS. It would be great if there was a different icon for iOS and MacOS. And…
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User account login
Hello, I have R350 Unleashed, version 200.18.7.101.244. When create new user in Administration/User account/Users and try to log in with that username and password it says "Login information is incorrect. Please try again." Has anyone had the similar problem and what could be a solution? Thanks
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IoT Network with absolutely no filtering?
I have an unleashed network and have attempted to set up an IoT network for Josh.AI Edge remotes. When I use a $30 cheap access point, everything connects and works just fine with no issues, but the devices will not maintain a connection through the unleashed network. They successfully connect, get through the 4-way…
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Migrate unleashed to vsz
Hello, I have several R350 routers set up as Unleashed and want to switch them to vSZ. The firmware is 200.18.x and when I connect to the AP via ssh I have the option "set scg ip". If I set the scg ip will the AP connect to vSZ and download the firmware it needs for controler or do I have to manually install the standalone…
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ruckus r750 master unleashed and running h350 on mesh
Hello I am running r750 as master and i got h350 running on unleash for some reason they keep loosing heart beat I cant figure out why ashish patel 909-322-7100 ashish@intechsytems.com
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Zebra Android WT6400 causing Kernel Panic restarts on Ruckus Unleashed R510 and R610 APS
Has anyone ran into issues with Zebra Android WT6400's causing Kernel Panic restarts on Ruckus Unleashed R510 and R610 APs. We recently added these wearable units into our warehousing environment (only 2 units out of a total of 16 units) and they seem to intermittently cause the ap they are connected to reboot with…
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How to enable DHCP option 82 on R770 Unleashed 200.19?
I'm currently using an R770 with Unleashed firmware 200.19. There's no AC controller on-site, and I don't want to use Ruckus One cloud management; I only want to manage it locally using Unleashed. I need to use the DHCP Option 82 function with the switch to configure different SSIDs. However, I can't find this function…
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Roaming issues on Unleashed 200.19
It's been a while since I updated Unleashed to 200.19. Over this time, I noticed these intermittent issues. Background: I have three R750 APs. The band is 5 GHz. Encryption - WPA3-SAE. The device is the Pixel 9 Pro. All kinds of access/admission controls, load/band balancing are disabled. 802.11r FT Roaming, 802.11k,…
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How to unleash R350 Access Point (newcomer)?
Hello, I've got my hand on a couple of used R350 Access Point I wish to use without external controller (I'm used to UniFi products with their "Network controller" self-hostable software): I understand "Unleashed" (where it installs a controller on one AP) is the solution. How do I install Unleashed? * I've downloaded the…
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Trouble logging in
Please help, I’m having trouble logging in to my unleashed account.
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R650 - max download 500ish? Unleashed
We bought and installed some R650. I cannot seem to get the download over 500mb. The upload goes to 920ish. The internet itself is not the problem. I can hook a laptop with ethernet up to the "second" port on the R650 and pull 950/950. I have tried every combination of channels at 80hz 5ghz. We have tried this at multiple…
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Having trouble with unleashed to Cam process
Hello, I’m having trouble with the process to access my account in CAM
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Help tuning R710's in 3 story home environment.
I have 3 R710's running Unleashed. The first, in the basement, mounted on the ceiling (facing down), wired to a switch and acting as the master. The second, on the main floor, sitting in a TV console (facing up), wired to a switch, and acting as a root for #3. The third, meshed wireless on the upstairs floor, sitting on a…
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Unleashed with Content Filtering--Youtube blocked!
Hello, I have 2 R550 APs and valid URL content filtering licenses. The filtering is active with "Streaming Media" unchecked, which should allow streaming websites such as Youtube to load. However, I keep getting "Video Unavailable" on Youtube because of the Content Filtering (I know this because as soon as I disable the…
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Client disconnections after 200.19.7.11.283 upgrade, disabling "force DHCP" seems to fix it
We have a Ruckus R750 running Unleashed. Everything was fine with 200.18.7.101.244, then we updated to 200.19.7.11.283 and many people were reporting disconnections and/or unstable connections. Turning the "force DHCP" option from ON to OFF seems to have fixed it. Anyone else have this same issue? Sean
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SNMP Broken 200.19.7.11.283 System Object ID 0
I recently upgraded to 200.19 from 200.15 and I noticed that the system object id is 0 and not populating in LibreNMS that I use to manage our systems. I included a snippet from SNMP walk output. I am using a R750 as the master and have ~5 other APs connected to it. Has others noticed similar? or is it a me problem?…
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Hotspot service & Captive Portal
Hello - We are trying to use the Hotspot Service on a number of our Unleashed networks. Does Ruckus Unleashed offer an Internal Login Page instead of using external Login page? If yes, are there any documentations for configuring and using it? Many thanks.
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Unleashed R510 CVE's
Hi We have had a cyber security scan and the Ruckus is showing 5 critical CVE's, I have updated the unleashed network to the latest version 200.15.6.212.27 but the CVE's still show. Are these false or do i need to do something else to fix? All point to dropbear_ssh_project. CVE-2020-36254 - scp.c in Dropbear before 2020.79…
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Isolate wireless client traffic from other clients on the same AP, does it only work for the same AP
This literally means it works only per AP, not per network. If I have several APs on the same Unleashed, does it mean that traffic from client1 on AP1 won't be isolated from client2 on AP2? And clients are roaming. Then this rule makes little sense. Am I misunderstanding it?
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R510 Unleashed: Layer 3/4 ACL not working
While setting up Layer 3/4 ACLs in Unleashed it seems that specific IP addresses or subnets in the Source and/or Destination field will make a rule getting ignored. In this case, the choosen default action (allow or deny) will be applied. The only way to have an ACL rule getting applied is when Source and Destination are…
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Ruckus Unleashed R670 WiFi 2.4 network disappears from some AP?
Hi, I upgraded some of my R750 APs to R670. At the moment I have a system running with 1x R750 in the top floor, 1x R670 in the first floor, 1x R670 in the groundfloor and one R670 ist not connected at the moment because I need to setup a new cable. All APs are separated each in a AP-group, so a group for every floor. This…
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Unleashed Portal refusing to Bind 200.15 Network
Hi, I've bound many networks in the past, including those that were only able to upgrade to 200.15 Unleashed. Unfortunately, something seems to have changed that I cannot Bind a 200.15 network to the Unleashed Portal. For completeness... - I have enabled remote management on the Unleashed Admin for that one network - I am…
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Real-world capacity of Unleashed with R750 as Preferred Master (75-80 APs)?
Hi everyone, I am currently working on the Wi-Fi infrastructure design for a new hotel and resort project. We are strongly considering an all-Unleashed deployment to avoid the overhead of a physical controller. Our current design consists of 75 to 80 Wi-Fi 6 APs (a mix of R650s for the ballroom/restaurant, H550s for the…