CommScope RUCKUS Community Forums

 As a Ruckus TAC engineer, I would like to share a knowledge article about how to hide the SSID on smart zones.We can access the option to hide the SSID from the controller's GUI and CLI. Hide SSID from Controller GUI: In controller GUI we can access...

As a Ruckus TAC engineer, I would like to share my experience with some AP model with Single LAN port AP( for example R350) where option to change the untagged VLAN ID on AP LAN port is greyed out on Ruckus cloud GUI. We can see that even when the e...

Pre-checks on migrations:Make sure that all switches and APs added on cloud should be operational.Make sure to whitelist below IPs/FQDNs on your firewall outbound rules:           IP range: 34.87.82.64 through 34.87.82.95, ports: tcp 443 & 22        ...

As a Ruckus TAC engineer, I would like to share my experience with the process of converting AP from SmartZone to the Ruckus cloud. APs running firmware 3.6 or later versions are enabled for the cloud discovery process and can migrate to cloud withou...