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Visit this post to understand what is the Application Signature Package.Overview:There are two types of Signature Packages (Sigpacks) available in the Support site for the v/SZ (virtual SmartZone) platform:1. Regular Sigpack and2. Non-Regular Sigpack...

In my work as a TAC support agent for RUCKUS Wireless products, I've recently encountered cases where iPhone and MacBook users complain of frequent disconnections from the wireless network. I've been able to resolve those cases by following the steps...

Note: This is applicable to on-prem appliances only.Overview: This Knowledge Base article provides instructions on how to access the Command Line Interface (CLI) of CloudPath using a terminal program like Putty or similar.To access this CLI, you will...

Issue: Users experiencing authentication failures when using SAML-based authentication, particularly with external services like G-Suite.Root Cause: The Security Assertion Markup Language (SAML) relies on precise time synchronization between the syst...

What is the application signature package? It’s a file that helps the Access Points identify applications used on the internet. It’s mostly for security purposes when specific firewall policies are configured. It also helps keep track of the applicat...