Dear Valued Customer, The RUCKUS One team will be adding a new outbound http connection, http://ocsp.godaddy.com on March 27th, 2024. If you do not currently whitelist the outbound connections from your premises, you will not be impacted. If you do, ...
Hello All, This is an important security announcement. CVE numberCVE-2023-49225SeverityMediumWorkaroundAvailableFixAvailable A vulnerability in the web-based management interface of the RUCKUS AP product line could allow anunauthenticated, remote att...
As a Ruckus Technical Support Engineer, I would like to share my experience here on how migration of vSZ works when done using vMotionCustomer EnvironmentvSZ running on 3.6.2.0.222 loaded in ESXi 6.5SymptomsAll the APs connected to the vSZ are gettin...
The problem noticed is that the user will notice error message “no matching key exchange method found” when we to do an outbound SSH connection from other switch models in version 8095:Issue noticed:Sep 29 14:45:09:I:sshd: Unable to negotiate with 10...
We notice false alerts with temperature on 8200-48ZP2 and 8200-48PF switch series in sensor 5 going above 200 degreesIssue noticed:SSH@ICX8200-48ZP2 Router#show chassisThe stack unit 1 chassis info:Power supply 1 (AC - PoE) present, status ok M...
When we try to import the license file to the SZ\vSZ, we get the following error:"Unable to upload the controller license file. Reason: Import license data to node [vSZ1] failed: System machine type does not match expected machine type"We see a licen...
Supportsave gathers logs that are particularly valuable for diagnosing issues, especially those occurring during unexpected system restarts. This feature is designed to collect logs from various ICX modules, which can then be shared with technical su...
This article explains how to limit admin login based on User Group using Microsoft LDAP on Sz/vSZ, in this example we will cover Guestpass Access.SUMMARY:Customer wants to use Microsoft LDAP to allow admin login only for Guestpass generation based on...
In my work as a TAC support agent for RUCKUS Wireless products, I've recently encountered cases where iPhone and MacBook users complain of frequent disconnections from the wireless network. I've been able to resolve those cases by following the steps...
In a network, latency can occur at any moment. However, given that we have a varied end-user pool, the impact of this can vary in scale. Therefore, keeping a close eye on it would prove vital.Given that in a deployment, we see various devices from va...
DNS is a directory of domain names that align with IP, and it bridges the gap between computer and human language.There are basically two packets when we observe DNS in Wireshark - query and response packet as show in the screenshot: >The transact...
