This guide will explain, in details, how to disable two parameters that will cause that your Sonos devices can't pair with each other.
Command
Explanation
set qos eth0 directed multicast disable
This prevents the W...
Connecting an ICX to the Ruckus controller vSZ or cloud Pre-requisites
In this document will be found the best practice and support documentation to add a new ICX to the controller for the first time.
1: Your running version must be UFI, can be che...
How to enable PoE or gather the logs in case there is a failure via web access.
Symptoms and basic troubleshooting:
*All the devices are not getting power:
*But the data traffic is working, for example if you connect a computer will work.
*You have...
How to perform an Upgrade via Web GUI (ICX7150 Switch)
1: Find the IP address of your switch, you can use the next Guide as reference:
How to find my Ruckus “Devices IP address” using free applications
https://community.ruckuswireless.com/t5/RUCKUS...
Hi @pixel24
Since the upgrade path was not followed, the boot image is now corrupted, so let me add the documentation for upgrading the device:
How to upgrade from the current code to the recommended code:
Software Mandatory Upgrade Steps from a Pr...
Hi @ kvon12
When a unit is part of a stack, both units share all the data, and the password belongs to both, if you are looking for a factory reset you can factory reset just one, but we got to the same, when you reconnect the unit to the stack will ...
Hi @VELECASNI
Let me add the steps to perform a hard factory reset, I will advise performing it several times in case the unit is not showing with the DHCP IP address or the default IP Address:
How to factory reset or factory default different ty...
Hi @dabel524
PREVIEW
If you found the master AP, but do not know the credentials, and you have tested the defaults, your only option will be to factory reset the system, so follow up the next steps:
1:Power off all the Access points by dis...
Hi @Mike1347
Based on the color, the power light probably is green and the 2.4 and 5G are Amber ones, so we required first to confirm if the Access Point is getting an IP address, this can be confirmed if the power light is green solid, we have an I...
