11-15-2023 04:31 AM
We notice false alerts with temperature on 8200-48ZP2 and 8200-48PF switch series in sensor 5 going above 200 degrees
Issue noticed:
SSH@ICX8200-48ZP2 Router#show chassis
The stack unit 1 chassis info:
Power supply 1 (AC - PoE) present, status ok
Model Number: 23-1000100-02
Vendor Serial Number: SA02A7372319003693
Firmware Ver: 32.65
Power supply 2 present, status failed, reason NO POWER INPUT
Fan 1 ok, speed (auto): [[1]]<->2
Fan 2 ok, speed (auto): [[1]]<->2
Fan 1 Air Flow Direction: Front to Back
Fan 2 Air Flow Direction: Front to Back
Slot 1 Current Temperature: 30.7 deg-C (Sensor 1), 39.1 deg-C (Sensor 2), 50.8 deg-C (Sensor 3), 42.0 deg-C (Sensor 4), 241.0 deg-C (Sensor 5)
Warning level.......: 57.0 deg-C
Shutdown level......: 60.0 deg-C
Boot Prom MAC : 3c46.a10c.20fc
Management MAC: 3c46.a10c.20fc
Stack unit-1: The system was last powercycled on Wednesday, 2023-05-17 at 23:20:27+0000 (UTC), powercycle count: 2
It is noticed that the temperature of sensor 5 is noted to go above 200 degrees causing false alarms if the device is monitored in monitoring tool.
Switch was running below firmware version:
Solution:
This problem is resolved in version 10.0.10b and above