Hello All, I have come across this common query where customers report that their CloudPath Dashboard has an excess licence banner and they want to know how they can free some licenses. Below screenshot shows how the warning is displayed in the Cloud...
By design SmartZone will not let you use a custom credential with super-admin permission on CLI/Console - either through external management servers or internal database. SSH / CLI only accepts "admin" as username and the password associated with a...
There will be situations when the resource group or role associated with user needs to be modified.Navigate to Admin >> UsersUse the pencil icon to edit the resource groupFigure 1: Use the edit icon against the user account to modify the resource gro...
In this self help discussion, I will explain how much downtime required for specific application service, when a new certificate is mapped and applied to SmartZone services. User/admin query? How much time a service will take to come back, when a new...
In this self help topic, we will discuss and explain a design intent of M510 where it doesn't pass IP to clients if local DHCP server is not configured. What is the problem? Wireless clients connecting on a M510 access point (Cloud managed) are not g...
As a Sr. Technical Support Engineer, I have encountered this issue and would like to share my experience here: On the controller firmware version 3.6.x and above, the AP certificate check is enabled by default on the vSZ/SZ-based controllers. Therefo...
As a Sr. Technical Support Engineer, I have encountered the following concern/issue from many users and would like to share my experience here: Root Cause: Ruckus's original device certificates expired in November 2016. Any device manufactured before...
Hello Ruckus Forum, As a Ruckus Technical Support Engineer, I would like to share my experience here on one the recent issues: Issue Reported: vSZ-H upgrade failure from the release 6.0 to 6.1. Issue Details: In this case, one of our customers was tr...
What is ES? Elasticsearch is a highly scalable open-source full-text search and analytics engine. It allows you to store, search, and analyze big volumes of data quickly and in near real-time. It is generally used as the underlying engine/technolog...
