sarita_shekhar
Moderator
Moderator
since ‎02-09-2022
‎11-25-2022

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  • 17 Posts
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This article shows some tips or references to isolate or narrow down the issues when the AP(s) is failing to join the controller (show status as OFFLINE on the controller). The controller's dashboard shows AP status and if we happen to find any AP wh...
Hello All, I have come across this common query where customers report that their CloudPath Dashboard has an excess licence banner and they want to know how they can free some licenses. Below screenshot shows how the warning is displayed in the Cloud...
As a Sr. Technical Support Engineer, I have come across this issue and would like to share my experience here: On the controller firmware version 3.6.x and above, by default, AP certificate check is enabled on the vSZ/SZ based controllers. Hence APs ...
As a Sr. Technical Support Engineer, I have come across the below concern/issue from a lot of users and would like to share my experience here: Root Cause: Ruckus's original Device certificates expired in November 2016. Any device manufactured prio...