CommScope RUCKUS Community Forums

Certain 802.11ac WLAN cards will not be above to connect / view the SSID being broadcasted from a 802.11ax AP. This is due to a known issue on the card driver.Affected WIFI cards:Intel® Wireless-AC 9560Intel® Wireless-AC 9462Intel® Wireless-AC 9461In...

 Ruckus Smart Zone controllers can run a Zone with legacy firmwareExample: a 5.2.2 smart zone controller can support zones with the following firmware versions: SZ 3.6.2 (GD)SZ 5.1SZ 5.1.1SZ 5.1.2SZ 5.2SZ 5.2.1SZ 5.2.2We are following the N-2 rule fo...

The logical interfaces of the Smart Zone are Management, Control, Cluster, and Data. Each can have its own IP address and MAC address. Management: Used to access the Web Interface of the controllerCan be used to SSH into the controller using admin cr...

InformaCast is an emergency mass notification system that sends critical messages to on-premises devices and mobile users, helping keep people safe — by providing notification solutions for every need. This system does not work on Ruckus WLAN's nativ...

WPA/WPA2-based authentication does not work when the Zone director is offline.Clients are unable to connect to the wireless when the zone director is offline.This is expected behavior.In “ZD-managed mode”, APs need a centralized controller to provisi...