cecil_dsilvia
New Contributor II
since ‎06-04-2020
‎10-26-2022

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  • 6 Posts
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WPA/WPA2-based authentication does not work when the Zone director is offline. Clients are unable to connect to the wireless when the zone director is offline. This is expected behavior. In “ZD-managed mode”, APs need a centralized controller to prov...
Firmware version Make sure both Access points are on the same version SSH to the assets and run the command # get version or # fw show all Make sure that the outputs match and the AP is booted on the right boot partition Gateway detection Make sure...
Note: Pressing and holding of the reset button will not factory reset the device, this will only restart the device Button 4 is called the f/d button which factory-defaults / factory-resets the devicePress and hold for 10 seconds to activate the rese...
Please make sure that the Smart Zone controller is running the recommended version 5.2.x version as this procedure is written with that assumption. Step 1: Testing connectivity and firewall ports for cloud connectivity Access and setup the Ruckus Clo...
By design SmartZone will not let you use a custom credential with super-admin permission on CLI/Console - either through external management servers or internal database.  SSH / CLI only accepts "admin" as username and the password associated with a...