Recently we have come across several queries if we can upload 3.6.2.X AP Patch on SZ-144 or any other controller running the 18.104.22.168.595 version.
Query: Can we upload 3.6.2.X AP Zone firmware on SZ-144 running 5.2.2.X or 6.1.1.X?
Answer: Yes, we can manage the 3.6.2.X AP Zone version on SZ-144 running 5.2.2.X and 6.1.1.X.
Some key points:
This article shows how we can upload an AP Patch onto the SmartZone controller.
In order to show the AP patch upload procedure, I have taken SZ-144 running on 22.214.171.124.959 firmware and the AP patch version as 3.6.2.x AP:
Login to the controller GUI --> Administration --> Upgrade --> AP Patch --> Browse the File (patch downloaded) --> Click Upload :-
Once the AP Patch is uploaded (from step2), the “Apply Patch” button gets highlighted (as shown below):
Once the Patch is applied to the controller, it is time to apply the patch to the existing AP zone or to create a new AP zone with that applied AP patch.
I have shown how to create a new AP Zone using the applied AP patch version:-
Solved! Go to Solution.
I am getting the below error message when trying to upload 3.6.2 or 5.2.2 patch to client's vSZ144 controller.
Upload patch failed. Reason: Upload AP patch general error. Fail to sync AP patch
Controller is running following version:
Can anyone advise what could be the problem?
Please try to download the 3.6.2 and 5.2.2 patches from the below links and check if you are able to apply them.
Also, please share the URLs of the patches that you are trying to upload to the controller.
OK mistery solved.
I have downloaded my files from the same location from Support Portal but seems I had them already in my downloads and those recently downloaded were renamed as you can see below
So uploading these files with changed name caused the patch process to fail, simply renaming the files to remove bracketed numbers resolved the issue.
Sort of a bag I would say but anyway I am glad I got to the bottom of it and patched the controller.
Thank you for your assistance.