Hi @Uptown32,Below is the snippet regarding the Entitlement from the article: https://support.ruckuswireless.com/articles/000002744 What is a Support Entitlement for ZoneDirectors? The Support Entitlement requirement/feature was introduced for Zone...
Hello,the T350 Ap's(T350c*, T350d*) are supported from version 10.5.0.0.150 and the T350se is supported from 10.5.1.0.199 version. So you would need to upgrade the ZD to the 10.5 version to have the T350 supported. Also, can you please confirm the A...
Hello, Yes, you are correct the R760 Access point is not supported by the Zone Director, the AP can only run on Ruckus Cloud/ Ruckus SmartZone / Standalone mode. Please refer to the Specifications of this AP in the link below:https://www.commscope.co...
Hello, I recommend you follow the below steps: Perform a Hard Reset of ZD by holding the reset for 15-20 seconds - Locate the Reset pinhole on the front panel of Zone director.- Insert a paper clip or any pointed object into the RESET hole and press ...
Hello, To further understand the issue, from a Wi-Fi-capable client device verify if there are any WLANs or SSIDs being broadcasted. like recover.me or configure.me.Also, if you can connect a laptop directly to one of the AP with an ethernet cable an...
