Dear Valued Customer, The RUCKUS One team will be adding a new outbound http connection, http://ocsp.godaddy.com on March 27th, 2024. If you do not currently whitelist the outbound connections from your premises, you will not be impacted. If you do, ...
Hello All, This is an important security announcement. CVE numberCVE-2023-49225SeverityMediumWorkaroundAvailableFixAvailable A vulnerability in the web-based management interface of the RUCKUS AP product line could allow anunauthenticated, remote att...
Many of SZ customer request for option to move AP from of a particular region/Zone to a specific node, currently this configuration is only possible with SZ-300 hardware where we can setup node affinity to point APs from a zone to a specific node.In ...
Are you having trouble to onboard an ICX switch into your SmartZone controller? Check the logs in the ICX switch with the command 'show log', if you see errors like these below, it's very likely there's a certificate issue between the ICX and the con...
The AP CLI script feature on the Smartzone platform, has a limitation of timing out within 45 minutes of application on a zone. The symptom of the problem is as seen as below:Generally such steps as i) breaking apart the zone to create multiple zones...
Hello All, Recently we have come across several queries if we can upload 3.6.2.X AP Patch on SZ-144 or any other controller running the 6.1.1.0.595 version. Query: Can we upload 3.6.2.X AP Zone firmware on SZ-144 running 5.2.2.X or 6.1.1.X? Answer: Y...
How to register an AP (Access Point) onto the controller under a specific AP Zone using AP Registration Rule? Why do we need the AP registration rule? This is the more useful solution when we have a vSZ-E or SZ-144 or SZ-100, where the APs try to reg...
This article shows some tips or references to isolate or narrow down the issues when the AP(s) is failing to join the controller (show status as OFFLINE on the controller). The controller's dashboard shows AP status and if we happen to find any AP wh...
To have the SSID broadcasted only on specific radios we need to have a separate WLAN group that can be mapped to an AP group radio.Step 1: Go to Network -> Wireless LANs and create a Wlan group. Step 2: While creating the SSID, map the SSID to the n...
In this self help discussion, I will explain how much downtime required for specific application service, when a new certificate is mapped and applied to SmartZone services. User/admin query? How much time a service will take to come back, when a new...
In this self-help discussion, I will explain how to determine controller upgrade compatibility, supported APs and other useful information. Follow the below steps: Note down the below details of your current controller setup. Controller type (virtu...
