RUCKUS SmartZone (SZ) and Virtual SmartZone (vSZ)

Announcement: RUCKUS SmartZone 6.1.2 Product Guides Published on RUCKUS Support Portal

The following RUCKUS SmartZone 6.1.2 product guides have been published on the RUCKUS Support Portal.The PM can share the links below as needed for release announcements. SmartZone 6.1.2 (LT-GD) Public API Reference Guide (ICX Management)SmartZone 6....

Resolved! After reboot AP List on Smartzones Empty

Dear Community,we did shut down both controller because of moving them to another rack.First we did shut down the "follower" and everything was fine, after moving the follower and start it again, everything was managed again no errors.After we did sh...

Resolved! Backup and Restore Configuration Virtual Smartzone in Different Version

Dear everybody,I've question about creating backup and restore configuration (not cluster config). Existing, I've 2 Virtual Smartzone Essentials (with Cluster) and I've deployed 1 Virtual Smartzone Essentials (not in Cluster).Existing 2 vSZ-E are in ...

Guest Access Portal Redirect not working on Android and iOS Devices

Can someone help me please. I have recently configured Guest Access Portal, however the redirect is not working for Android and iOs devices. Can someone explain why? Is there something else I need to configure. It works well for Windows devices. I.e....

Cannot obtain from DHCP server, until remove wifi card driver and reinstall

using Smartzone 144 v.5.2.2.0.1563 / R650 AP v.5.2.2.0.2069Some of the user PCs, both win 10 and win 11 cannot obtain IP from DHCP after 802.1x authentication. Wifi show connected but no internet and checked no IP obtained.Checked in the troubleshoot...

Moving APs while keeping AP-specific configuration

I'm talking about keeping AP-specific configurations when moving them across groups/zones.Is there a way to do that? Or alternatively, backing up AP-specific config for some APs before moving and restoring from those config after moving them. Thanks!...

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Forum Posts

Announcement: RUCKUS SmartZone 6.1.2 Product Guides Published on RUCKUS Support Portal

Resolved! After reboot AP List on Smartzones Empty

Resolved! Backup and Restore Configuration Virtual Smartzone in Different Version

Guest Access Portal Redirect not working on Android and iOS Devices

Cannot obtain from DHCP server, until remove wifi card driver and reinstall

Moving APs while keeping AP-specific configuration

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Lennar SmartHome Customers

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