RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
Please visit https://support.ruckuswireless.com/technical_support_bulletins/642 for details Bulletin OverviewThis Technical Support Bulletin describes a software limitation regarding the SZ upgrade from SZ 6.1.2.0.487 Patch-3 GD Release to SZ 7.0.0 P...
Hello,We've recently upgraded our vSZ-H cluster to 6.1.2 (up from 5.2.2) and I'm trying to test a new H550 into the environment. I currently have around 650+ H510's, that work no problem, but I can't get a new out of the box H550 to join. I've scanne...
Continuing this issue I am reposting the issue posted by someone as i dont get proper reply in comments.https://community.ruckuswireless.com/t5/ICX-Switches/DHCP-server-icx-7750/m-p/101495#M7109 SW version is 08.0.95pT203I have created 2 VLANS. For e...
Hello,We have very old virtual SmartZone, version is - 3.4.0.0.976. It work's good, but we purchased several old Ruckus AP (R310). I Would like to add it to this SmartZone (I have free license's), but I can't. I need to approve this AP, but I can't c...
Dear Valued Customers, This communication is intended for our Partners/Customers who rely on Device Registrar Service (DRS) to onboard devices (AP/Switch) onto Smart Zone Controller.Please be aware of an upcoming change to the Device Registrar Servic...
I am trying to do some troubleshooting on client connections following the steps. Navigate to the troubleshooting page, enter the client mac address, select the currently connected option, select the AP's location of the client, and hit start. Nothin...
