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R550 connects to SZ but does not upgrade firmware

b_g
New Contributor II

Hi there

I'm trying to setup a brand new AP R550 with SmartZone. The AP finds SZ IP (192.168.216.11) via DNS:

 

 

------ SCG Information ------
SCG Service is enabled.
AP is managed by SCG.
State: RUN_STATE
Server List: 192.168.216.11
SSH tunnel connected to 192.168.216.11
Failover List: Not found
Failover Max Retry: 2
DHCP Opt43 Code: 6
Server List from DHCP (Opt43/Opt52): Not found
SCG default URL: RuckusController
SCG config|heartbeat intervals: 30|30
SCG gwloss|serverloss timeouts: 1800|7200
Controller Cert Validation : disable
-----------------------------

 

 

The AP is visible in SmartZone WebGUI, showing old firmware (114.x). Under General/Status Summary I can see the "Configuration Status" as "New Configuration", however, status does not change nor does the AP download anything. I've also checked available licenses, there are enough left.

This worked for the last APs I set up the same way, but I cannot explain why it doesn't work anymore. Did I miss something?

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