This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
RUCKUS Self Help |   ASK the Pack
SmartZone and Virtual SmartZone
RUCKUS SmartZone and virtual SmartZone is the next-generation high performing Wireless LAN controller for enterprises around the world.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

ASK the Pack

Technical Support Bulletin TSB-2024-007 High Severity: SmartZone Upgrade from 6.1.2.0.487 Patch-3 GD

Please visit https://support.ruckuswireless.com/technical_support_bulletins/642 for details Bulletin OverviewThis Technical Support Bulletin describes a software limitation regarding the SZ upgrade from SZ 6.1.2.0.487 Patch-3 GD Release to SZ 7.0.0 P...

Virtual SmartZone

Hello, I have an old Virtual SmartZone - version is 3.4.0.0.... And I would like to enable client isolation on the SSID. Where do I need to add my gateway ip-mac for whitlisting?  

asdasdas by • Contributor
  • 2600 Views
  • 5 replies
  • 0 kudos

A lot of mac flapping / Roaming settings

Hi to all, i am having a vSZ on version 6 with about 60 APs (models R500,R510,R700,R750,T301S). They all running on huawei switches with almost default setup except guests vlan. I am getting a lot of mac flapping errors on the switches especially in ...

gsfakian by • New Contributor III
  • 800 Views
  • 0 replies
  • 0 kudos

Resolved! Slow wireless usage

During wireless usage, client access is slow, and testing has found that the client's ping packets have dropped severely with high latency. How can this situation be resolved on AC?

Resolved! Web authentication exception

I am using version 6.1.1 of smartzone and have enabled web authentication. After user authentication, the "500 Internal server error" interface often pops up, or the web authentication login interface gets stuck. However, the above two situations do ...

Announcements

Welcome to RUCKUS Community!

Please be sure to read the Community Guidelines before posting.

Please visit the Help FAQs if you are new!

Lennar SmartHome Customers

Please visit our Lennar Knowledge Base for quick answers to common issues before posting to the forum.

Copyright © 2025 Khoros, LLC