Dear Valued Customer, The RUCKUS One team will be adding a new outbound http connection, http://ocsp.godaddy.com on March 27th, 2024. If you do not currently whitelist the outbound connections from your premises, you will not be impacted. If you do, ...
Hello All, This is an important security announcement. CVE numberCVE-2023-49225SeverityMediumWorkaroundAvailableFixAvailable A vulnerability in the web-based management interface of the RUCKUS AP product line could allow anunauthenticated, remote att...
This guide will explain, in details, how to disable two parameters that will cause that your Sonos devices can't pair with each other. Command Explanation set qos eth0 directed multicast disable This prevents the W...
DFS channels have been approved by the Israel telecommunication authorities for some time. Why haven't Smart Zone enabled DFS support for Israel AP Zones?Customer EnvironmentSmart Zone 5.2.2.0.1563 or earlier, 6.0.0, 6.1.0 versionRoot CauseIsrael DFS...
Visit this post to understand what is the Application Signature Package.Overview:There are two types of Signature Packages (Sigpacks) available in the Support site for the v/SZ (virtual SmartZone) platform:1. Regular Sigpack and2. Non-Regular Sigpack...
Recently noticed a recurring issue where numerous Access Points were experiencing random disconnections from the control interface of the vSZ-H. The state of these APs frequently involves disconnection and hopping across nodes. Refer to the checklist...
How can I avoid certain channels being selected by client connecting to Zone Director managed APs?Customer EnvironmentZone Director managed AP network where you would like to blacklist certain channels. This is mainly applies for ZD version below 9.5...
To ensure proper communication between the vSZ/SZ, APs and switches with RUCKUS AI, customers must allow port 443 and some URLs in their Firewall.Customer Environment Any SZ with RUCKUS AI where SZ is behind a firewall and inbound/outbound traffic ne...
In my work as a TAC support agent for RUCKUS Wireless products, I've recently encountered cases where iPhone and MacBook users complain of frequent disconnections from the wireless network. I've been able to resolve those cases by following the steps...
In a network, latency can occur at any moment. However, given that we have a varied end-user pool, the impact of this can vary in scale. Therefore, keeping a close eye on it would prove vital.Given that in a deployment, we see various devices from va...
In some situations, administrators may wish to disable the LED lights on the access points to avoid drawing attention to them, when installed in a public location, for example.To disable status LEDs on all APs of a specific model:Go to Access Points ...
