RUCKUS SmartZone (SZ) and Virtual SmartZone (vSZ)

Announcement: RUCKUS SmartZone 6.1.2 Product Guides Published on RUCKUS Support Portal

The following RUCKUS SmartZone 6.1.2 product guides have been published on the RUCKUS Support Portal.The PM can share the links below as needed for release announcements. SmartZone 6.1.2 (LT-GD) Public API Reference Guide (ICX Management)SmartZone 6....

Resolved! Web authentication exception

I am using version 6.1.1 of smartzone and have enabled web authentication. After user authentication, the "500 Internal server error" interface often pops up, or the web authentication login interface gets stuck. However, the above two situations do ...

Resolved! Select AP firmware

May I inquire about my existing AP firmware for R720, R700, and R710? What version of AP firmware should I choose when creating a zone? 5.2.2? 6.1.1?

Resolved! Change the linked AP

There are two R720s in my room, with the same configuration. When I connect wirelessly, I always connect to the R720 that is far away from me. How to adjust it so that I can connect to the R720 that is close to me.

Lost network during use and re authenticated identity

During network usage, there was a sudden network outage and a request for re authentication was made. After authentication, the user can access the internet normally and check the logs. The following prompt is displayed. May I ask why?2023-04-20T02:4...

What role gets applied when a user connects? question/feature-request

I seem to remember in our Zone Director, when someone would authenticate via 802.1x, the event log would indicate what role was being applied. I'm just wondering if I don't have a logging option enabled or am going about it wrong looking for a simila...

CommScope RUCKUS Community Forums

Forum Posts

Announcement: RUCKUS SmartZone 6.1.2 Product Guides Published on RUCKUS Support Portal

Resolved! Web authentication exception

Resolved! Select AP firmware

Resolved! Change the linked AP

Lost network during use and re authenticated identity

What role gets applied when a user connects? question/feature-request

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