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Please make sure that the Smart Zone controller is running the recommended version 5.2.x version as this procedure is written with that assumption.
Step 1: Testing connectivity and firewall ports for cloud connectivity
Getting Started Section and Licensing Guide (Admin Guide): https://docs.commscope.com/bundle/ruckuscloud-2201B-onlinehelp/page/GUID-345B88CB-3982-4B1C-9468-0E2...
Once we can bring up one AP and the licensing part is validated, we can proceed with moving the reset of the AP’s
Step 2: Finding the cloud controller IP address
Step 3: Initiating the production access points in one click
Step 4: Verify and move any AP’s that did not show up on cloud
Related Article: https://community.ruckuswireless.com/t5/Cloud-and-Analytics/Convert-SmartZone-Access-Point-to-Ruckus...