RUCKUS SmartZone (SZ) and Virtual SmartZone (vSZ)

Technical Support Bulletin TSB-2024-007 High Severity: SmartZone Upgrade from 6.1.2.0.487 Patch-3 GD

Please visit https://support.ruckuswireless.com/technical_support_bulletins/642 for details Bulletin OverviewThis Technical Support Bulletin describes a software limitation regarding the SZ upgrade from SZ 6.1.2.0.487 Patch-3 GD Release to SZ 7.0.0 P...

Announcement: RUCKUS SmartZone 6.1.2 Product Guides Published on RUCKUS Support Portal

The following RUCKUS SmartZone 6.1.2 product guides have been published on the RUCKUS Support Portal.The PM can share the links below as needed for release announcements. SmartZone 6.1.2 (LT-GD) Public API Reference Guide (ICX Management)SmartZone 6....

vSZ firmware upgrade

Hi, We have a vSZ on 5.0.0.0.675. Due to the R310 APs being end of life, we now have to start replacing faulty units with R320 and will have to upgrade the firmware on our controller. We have removed all our R300 APs that would be incompatible with...

SZ104 GRE Tunnel not working

Hi, I have a SmartZone 104, I want to tunnel my WLAN with RGRE but when I enable it the AP doesnt broadcast the SSID. I have checked logs and it says "610 AP tunnel disconnected, AP disconnected from data plane []. Reason: [no remote peer available]....

Is there a way to move AP Groups to a new Zone?

Hi we are aligning our AP Group due to the max number of AP's in a Zone. Is there a way we can move AP Group including AP's under it to a new Zone?

SZ-100 Hardware redundancy

Hi Everyone, I asked this question earlier but now I have some more details and need some guidance. I have an SZ-100 (a SZ-104 to be exact). I have not had good luck RMAing equipment recently with Ruckus, slow response, and slow shipping. If our ...

Resolved! AP Firmware SmartZone back to ZoneDirector without reset button?

I'm preparing to upgrade our ZoneDirector to a new SmartZone 144 controller. I've tested the process of upgrading the firmware and moving a R510 using the SmartZone's ZD Migration tool. I've also manually converted the AP back to the old firmware, bu...

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Technical Support Bulletin TSB-2024-007 High Severity: SmartZone Upgrade from 6.1.2.0.487 Patch-3 GD

Announcement: RUCKUS SmartZone 6.1.2 Product Guides Published on RUCKUS Support Portal

vSZ firmware upgrade

SZ104 GRE Tunnel not working

Is there a way to move AP Groups to a new Zone?

SZ-100 Hardware redundancy

Resolved! AP Firmware SmartZone back to ZoneDirector without reset button?

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