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RUCKUS Support for Lennar SmartHome customers.
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Forum Posts

ICX 7150 Ruckus Switch Replacement

Hello, I have a ICX 7150 that has not been working, I have followed all console connection settings to hit a "failed ping" message...I was wondering what else could I possibly do, or what pictures/proof do I need to provide for a replacement device.T...

Clement by New Contributor
  • 3400 Views
  • 14 replies
  • 0 kudos

Switch and AP down after power glitch

We had a power glitch and the switch and access point are completely down. This happened in the past and I used to be able to reset but not this time. AP has no power from the switch. I tried to reset the switch but all lights are stuck blinking ambe...

Stuck on configure me

We recently received a new modem and router so I reset our ruckus. However, even after “successfully” configuring the new SSID and ruckus it is not connecting to the internet on the dashboard and the WiFi name is still reflecting “configure me” and n...

Firmware update

I'm showing there is an "improved firmware for 200.14"  does this resolve any of the recent issues with the app not being able to be accessible without pointing it to the IP?

Bcliff8285 by New Contributor III
  • 2301 Views
  • 5 replies
  • 0 kudos

POE ports not working after reboot

I recently moved into a Lennar home with an ICX 7150-C12-Switch and two R320 APs in ports 1 & 2. After testing power to the home, none of the APs appear to get power from POE. I've been able to log in, get the WebUI up and running.I've run POE detail...

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