When we try to import the license file to the SZ\vSZ, we get the following error: "Unable to upload the controller license file. Reason: Import license data to node [vSZ1] failed: System machine type does not match expected machine type" We see a license sync error on the events page as well.
Root cause: The issue could be due to existing License file on SZ got corrupted. Or Controller not able to reach to the License server.
Workaround: Ensure that the controller is able to ping "ruckuswireless.flexnetoperations.com" from controller CLI. Try using a different browser. Ensure to use the right license file.
Solution: We have to delete the existing license file using the command and then re-sync the license details. This should resolve the issue.
vSZ#config vSZ(config)#license cloud enable Are you sure you want to change the license server configuration? All current license data will be wipe out!! (or input 'no' to cancel)? [yes/no] yes Successful operation vSZ(config)#license sync-now