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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

Ruckus Wireless
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SmartZone and Virtual SmartZone
RUCKUS SmartZone and virtual SmartZone is the next-generation high performing Wireless LAN controller for enterprises around the world.
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Forum Posts

ASK the Pack

Technical Support Bulletin TSB-2024-007 High Severity: SmartZone Upgrade from 6.1.2.0.487 Patch-3 GD

Please visit https://support.ruckuswireless.com/technical_support_bulletins/642 for details Bulletin OverviewThis Technical Support Bulletin describes a software limitation regarding the SZ upgrade from SZ 6.1.2.0.487 Patch-3 GD Release to SZ 7.0.0 P...

Simplest SZ-100 Redundancy option

So after my latest hardware warranty claim from Ruckus I'm getting a bit nervous about my controller. I've reviewed the "Ruckus SmartZone Cluster Redundancy Deployment Guide" and was curious what everyone else was doing? An offsite VM with vSZ seem...

Anonymous by • Not applicable
  • 4504 Views
  • 4 replies
  • 0 kudos

Slow in exiting to internet gateway after connected to AP while vSZ is in remote Cloud

I've been haunted by the issue as describe in the topic.My company has recently migrated all of our vm servers to cloud. This includes our vSZ as well.vSZ is behind a VM fortigate firewall .Our APs are behind a switch and sophos xg firewall.Both fire...

Accessing vSZ GUI from behind Web Proxy

Anyone have experience with this? Trying to give access to the Web GUI through a Fortigate Web SSL proxy, but unfortunately the GUI tries to rewrite the URL in a way that the Fortigate Proxy does not support. Is there a way to create a more static ma...

Anonymous by • Not applicable
  • 1753 Views
  • 0 replies
  • 0 kudos

R610/R600 with related issues

Afternoon, I have an R610 that has been giving us issues.  It seems like the AP just disappears for a minute or two and then comes back.  It doesn't get flagged or set an alarm.  That being said if I look at the Event log for the offending AP I see ...

Anonymous by • Not applicable
  • 5222 Views
  • 5 replies
  • 0 kudos

Change Local Username and Password With API

Hi all, Anyone know how to change the local username and password ICX with the API? I have read the API documentation from Ruckus http://docs.ruckuswireless.com/smartzone/5.2.0/switch-management-public-api-reference-guide-520.html , but there is no o...

Anonymous by • Not applicable
  • 2318 Views
  • 1 replies
  • 0 kudos
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