RUCKUS SmartZone (SZ) and Virtual SmartZone (vSZ)

Technical Support Bulletin TSB-2024-007 High Severity: SmartZone Upgrade from 6.1.2.0.487 Patch-3 GD

Please visit https://support.ruckuswireless.com/technical_support_bulletins/642 for details Bulletin OverviewThis Technical Support Bulletin describes a software limitation regarding the SZ upgrade from SZ 6.1.2.0.487 Patch-3 GD Release to SZ 7.0.0 P...

ESports league can't connect Nintendo Switches to WiFi or wired network

We are running Virtual SmartZone with R510 and R650 AP and all ICX-1750 switches. We have a WLAN for the gamers equipment that has WPA2-AES which the Switch can handle, heck we've run open and still get the same error. The switch connect to the the...

Smartzone 100 Unable to Stack Switches

Trying to figure out these Ruckus switches and things are not going well. Trying to stack two icx7650 switches by configuring them through Smartzone, which from what I have read you should be able to do. I have followed the guides with no luck. I c...

vSZ100 WAPs showing online when they are not (when moved)

Greetings, My application requires us to move WAPs around from different AP Zones. We have an issue where when we have a WAP that is offline, and we move it to a new zone, the WAP will show itself as online, even though it is definitely NOT. Any r...

Resolved! Migrating Capacity License from one vSZ to another vSZ

Hi All, Is it possible to migrating capacity license from the one vSZ to another vZS? I have two vSZ(s), the one at the HQ and the another at DC. The case is I bought the 100 Switch Capacity License for my DC-vSZ, but i want to move 25 capacity lice...

Guest wifi unable to access the internet

Hi all i got an issue here one of our end user unable to access the internet via guest wifi but if there are using another SSID they able to access the internet, for your info the other SSID is using the same vlan as guest wifi. i have reconfigured t...

Forum Posts

Technical Support Bulletin TSB-2024-007 High Severity: SmartZone Upgrade from 6.1.2.0.487 Patch-3 GD

ESports league can't connect Nintendo Switches to WiFi or wired network

Smartzone 100 Unable to Stack Switches

vSZ100 WAPs showing online when they are not (when moved)

Resolved! Migrating Capacity License from one vSZ to another vSZ

Guest wifi unable to access the internet

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