RUCKUS Support for Lennar Homes
RUCKUS Support for Lennar SmartHome customers.
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Forum Posts

Ruckus ICX7150-12P inoperable

I've already submitted a case but was instructed to post here. My ruckus switch was installed as part of a deal with purchasing a Lennar home.My switch is stuck with the "SYST" light steady amber, and the "PWR" light steady green. It does not send po...

Username and password for Lennar ICX 7150

Recent changed to a new internet provider, when trying to update the ICX switch, I logged out by accident. Have not been able to log back into the switch, and tried all of the Kenna user name and passwords with no luck. Any help will be appreciated. ...

Evidal92 by New Contributor
  • 1 replies
  • 0 kudos

Power went out

Power went out for 30 seconds. Now the APs are not lit up.I have unplugged and reset the main box multiple times. Still no lights on the APs. 

Red by New Contributor
  • 5 replies
  • 0 kudos
26th March 2023 8am PST (UTC -7) : Currently we are experiencing technical difficulties with portal and phone communications. For urgent or important issues please use the "Chat now" feature on the right side of the Support Portal, or you may search here for technical solutions. We apologize for any inconvenience.