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When attempting SSH into SmartZone, receives and error "Permission denied (publickey)" Why?

cecil_dsilvia
RUCKUS Team Member

‎04-12-2022 06:52 AM - last edited on ‎09-21-2022 04:18 AM by Community Manager

cecil_dsilvia_1-1649771289756.png

By design SmartZone will not let you use a custom credential with super-admin permission on CLI/Console - either through external management servers or internal database. 

SSH / CLI only accepts "admin" as username and the password associated with admin. 

This only applies to the CLI (SSH) and Console. The Web UI does let you use LDAP/Radius/AD. 

Applies to 3.x, 5.x and 6.x SmartZone versions.

 

Regards,
Cecil D'silva | Staff Engineer |Technical Support
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