Firmware version
- Make sure both Access points are on the same version
- SSH to the assets and run the command
# get version
or
# fw show all
- Make sure that the outputs match and the AP is booted on the right boot partition
Gateway detection
- Make sure that the Root Bridge has an ARP against its gateway
- Make sure that the non-Root bridge does not have an ARP entry for its gateway
- Look for this information on the Support information Maintenance::Support Info page, Save to Local Computer -> supportinfo.txt.
### IP/MAC Learning Table ###
ip port VLAN mac addr ageing timer
10.0.16.1 eth0 16 00:09:0f:09:00:08 867.19
ipv6 port VLAN mac addr ageing timer
ARP detection
- Make sure that the an ARP entry does not exist for the Root on the non-root and vice versa
On the AP support logs look for the following output:
- Look for this information on the Support information Maintenance::Support Info page, Save to Local Computer -> supportinfo.txt.
### MESH Topology ###
Mgmt_MAC S LastSeen Ch P-Metric IP PATH
38:45:3b:22:62:80 R 1094 108 669.00 192.168.2.1 38:45:3b:22:62:80
38:45:3b:22:86:00 N 1106 108 0.00 192.168.2.254 38:45:3b:22:62:80 38:45:3b:22:86:00
38:45:3b:22:86:00 N 1094 108 0.00 192.168.2.254 38:45:3b:22:86:00
Wired APs
38:45:3b:22:86:00 N 1124 255 0.00 192.168.2.254 38:45:3b:22:86:00
- Loop detection can be disabled - caution do this only if we are absolutely certain that there will not be a wired loop
rkscli: set meshcfg loop_detect disable OK
rkscli: get meshcfg
Keeping them in too close of a proximity
- Make sure the root and non root are separated by at least 10 - 20 feet
- It is difficult to align them just right if they are too close to each other due to the nature of the internal antenna -
Regards,
Cecil D'silva | Staff Engineer |Technical Support