09-22-2021
07:59 AM
- last edited on
09-21-2022
04:34 AM
by
Anusha_Vemula
In this self-help discussion, I will explain how we can reset Unleashed network (mainly customers having more than 1 AP in Unleashed network).
This may require when customer doesn’t know the access credentials for admin web console due to change in ownership of the device or lost password due to any other reason.
What is the problem?
If you have more than 1 AP in Unleashed network and want to reset entire network, this can be difficult due to redundancy feature on Unleashed.
If you factory reset current master, election process will quickly elect new master from any available AP in the network and old master AP will again join the Unleashed network as a member of it.
Then what is the solution?
There are three ways to factory reset entire Unleashed network.
Method-1
Note:
Method-2
Note:
Method-3
Note: This procedure requires access to Unleashed AP CLI (member and master both), so if admin login credentials are not available, this cannot be done.
Got questions? Start the conversation!
01-18-2022 07:09 PM
So I'm sort of in the situation where I need to reset the entire ruckus. I just purchased this home and it came with the ruckus system but I have no idea how to mess with this thing! There is the main box and then there is two other boxes through out the house one upstairs and one downstairs. I have no idea how to even access this thing.
01-19-2022 01:17 PM
This thread has all the possible ways in detail, to reset the Unleashed.
Could you confirm at what point you are facing the issue, as per the provided information in this post?
11-16-2022 07:34 AM
Hello Syamantakomer
I just received a replacement Ruckus R320 as after the hurricane I just went through the system never rebooted when power returned. So now I have no idea what to do. I received the new unit plugged back in and I just have the two green lights and that is it. Please assist in words that one with no technical experience can understand. The information above was very confusing to me. Please help.