In this self-help discussion, I will explain how we can reset Unleashed network (mainly customers having more than 1 AP in Unleashed network).
This may require when customer doesn’t know the access credentials for admin web console due to change in ownership of the device or lost password due to any other reason.
What is the problem?
If you have more than 1 AP in Unleashed network and want to reset entire network, this can be difficult due to redundancy feature on Unleashed.
If you factory reset current master, election process will quickly elect new master from any available AP in the network and old master AP will again join the Unleashed network as a member of it.
Then what is the solution?
There are three ways to factory reset entire Unleashed network.
Note: This procedure requires access to Unleashed AP CLI (member and master both), so if admin login credentials are not available, this cannot be done.
Got questions? Start the conversation!
So I'm sort of in the situation where I need to reset the entire ruckus. I just purchased this home and it came with the ruckus system but I have no idea how to mess with this thing! There is the main box and then there is two other boxes through out the house one upstairs and one downstairs. I have no idea how to even access this thing.
HI - I am facing the same challenge - I am the original homeowner and everything was fine until a couple months ago. My video calls are now awful - unclear video, spotty audio..I tried using a paperclip to reset the AP above my head on the third floor, but nothing has gotten better. No more access to Unleased "manage network" and the "Typical Install" doe not work as no CONFIGURE.ME network comes up... Help! I am not techy and have no idea about what you wrote earlier...No idea the kind of AP, what is the master one, where to log in... I'm stuck!
Could you confirm if you are a Lennar house owner.
As explained above, those are the all possible way to gain access to your Unleashed network.
To follow those steps, some basic knowledge with computer networks is needed, however, if you can provide us more details like how is your setup, what device is connected where then we maybe able to help.