RUCKUS SmartZone (SZ) and Virtual SmartZone (vSZ)

Technical Support Bulletin TSB-2024-007 High Severity: SmartZone Upgrade from 6.1.2.0.487 Patch-3 GD

Please visit https://support.ruckuswireless.com/technical_support_bulletins/642 for details Bulletin OverviewThis Technical Support Bulletin describes a software limitation regarding the SZ upgrade from SZ 6.1.2.0.487 Patch-3 GD Release to SZ 7.0.0 P...

(Fast) Roaming not working - Failed in FT Roam Feature

Hi everyone,I have multiple SSID and for no obvious reasons, clients are having problems with the roaming.When reach another AP, the client cannot get an IP address from DHCP. It can take from 10 seconds up to 3 minutes for re connection. Usually, it...

Resolved! vSZ-D - behaviour of wireless clients connected to the same SSID

Hi,I couldn't find an answer to this anywhere so I suspect it might be an obvious answer.Theoretical Scenario:10 x APs at local site - One WLAN. One VLAN for AP management and and the other is the access VLAN on the single WLAN.vSZ-E and vSZ-D hosted...

Query multiple clients by username Smartzone API

Hi team, I have a Smartzone High Scale in a 6.1 version and I need to query some clients by searching for Radius username, I tried using fulltextSearch but it only returns one user at a time and I have a list of users to search, so how can I use the ...

Service downtime needed for certificate mapping in various vSZ services

moved to RUCKUS Self-Help forum

Resolved! SmartZone DPSK - disable expiration?

Is there any way to disable expiry of DPSKs on the SmartZone platform?I know this is kind of a selling feature for CloudPath but we use the feature so lightly for a few things in the office it doesnt warrant the added cost and maintenance. It's just...

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Forum Posts

Technical Support Bulletin TSB-2024-007 High Severity: SmartZone Upgrade from 6.1.2.0.487 Patch-3 GD

(Fast) Roaming not working - Failed in FT Roam Feature

Resolved! vSZ-D - behaviour of wireless clients connected to the same SSID

Query multiple clients by username Smartzone API

Service downtime needed for certificate mapping in various vSZ services

Resolved! SmartZone DPSK - disable expiration?

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