RUCKUS SmartZone (SZ) and Virtual SmartZone (vSZ)

Technical Support Bulletin TSB-2024-007 High Severity: SmartZone Upgrade from 6.1.2.0.487 Patch-3 GD

Please visit https://support.ruckuswireless.com/technical_support_bulletins/642 for details Bulletin OverviewThis Technical Support Bulletin describes a software limitation regarding the SZ upgrade from SZ 6.1.2.0.487 Patch-3 GD Release to SZ 7.0.0 P...

Announcement: RUCKUS SmartZone 6.1.2 Product Guides Published on RUCKUS Support Portal

The following RUCKUS SmartZone 6.1.2 product guides have been published on the RUCKUS Support Portal.The PM can share the links below as needed for release announcements. SmartZone 6.1.2 (LT-GD) Public API Reference Guide (ICX Management)SmartZone 6....

Resolved! ICX Switch not managable from vSZ

Hi,I try to manage an ICX Switch (SPS08095d) over the vSZ 5.2.2.To do that I deleted the startup config and reloaded the switch. After that I set the IP address and the manager in the CLI. The switch then connects to the vSZ and is moved to the goup....

trying to get client list filter by sessionStartTime

Hi everyone,I'm trying to get a list of client filter by sessionStartTime, I want to send the start time and then getting a list of clients wtih sessionStartTime greater or equal. I also tried to use extraTimeRange filter as this way: "extraTimeRange...

Where to find which version is currently supported (or out of support)

As Ruckus noob I am trying to find the location where I can find the current supported versions by Ruckus.(I know where to Download them) Reason is I am currently writing a document why the current (old) version should be upgraded and wanted to use "...

vSZ cannot join cluster

Hi,I am deploying a vSZ-E cluster in one of my clients and when I try to join the second controller into the cluster on the leading controller I am receiving the following message :Cannot reach cluster IP <IP ADDRESS> with NTP service!I don't have ac...

SmartZone syslog messages don't include timezone information

I'm running into an issue with SmartZone logging. After some digging, it appears that the SmartZone is storing events internally with UTC timestamps, but showing them in local time (EST, -5) from within the SmartZone web interface since that's the t...

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Technical Support Bulletin TSB-2024-007 High Severity: SmartZone Upgrade from 6.1.2.0.487 Patch-3 GD

Announcement: RUCKUS SmartZone 6.1.2 Product Guides Published on RUCKUS Support Portal

Resolved! ICX Switch not managable from vSZ

trying to get client list filter by sessionStartTime

Where to find which version is currently supported (or out of support)

vSZ cannot join cluster

SmartZone syslog messages don't include timezone information

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