RUCKUS SmartZone (SZ) and Virtual SmartZone (vSZ)

Technical Support Bulletin TSB-2024-007 High Severity: SmartZone Upgrade from 6.1.2.0.487 Patch-3 GD

Please visit https://support.ruckuswireless.com/technical_support_bulletins/642 for details Bulletin OverviewThis Technical Support Bulletin describes a software limitation regarding the SZ upgrade from SZ 6.1.2.0.487 Patch-3 GD Release to SZ 7.0.0 P...

Announcement: RUCKUS SmartZone 6.1.2 Product Guides Published on RUCKUS Support Portal

The following RUCKUS SmartZone 6.1.2 product guides have been published on the RUCKUS Support Portal.The PM can share the links below as needed for release announcements. SmartZone 6.1.2 (LT-GD) Public API Reference Guide (ICX Management)SmartZone 6....

Dell E7470 laptop and R730 access point failure

Hello, our Dell E7450 and E7470 laptops do not connect to our R730 access points which are controlled by Virtual Smartzone firmware 3.6.2. They do however connect to our older Ruckus wifi access points.They are running AC wifi NICs. Has anyone else h...

Captive Portal redirect is not working

When I connect to the guess Wi-Fi and open a browser the browser wont redirect to the captive portal unless i put in the url. Once connect I can ping the gw but I can't ping 8.8.8.8. Currently running controller version 5.2.0.0.699.

SZ 100/vSZ H layer 2 discovery differences

Hello till now we were deploying high amount of SZ100 clusters, but recently we are switching to vSZ high scale. We always place SZ or vSZ to same subnet as APs.With SZ100 AP gets IP from dhcp (no dhcp option 43) and is discovered by the controller ...

Virtual Smartzone 802.11n and 802.11ac compatibility.

Hello, we are currently running Virtual Smartzone with firmware 3.6.2.0.222.We are finding that older 802.11n devices cannot connect. Is this a known issue and is there a more recent firmware version that can fix this i.e. allow 802.11n and 802.11ac ...

vsz ldap group access

I'm trying to get a remote virtual smartzone to connect to AD via ldap. The AD server has a port forward from the firewall, the VSZ is also behind a firewall with all port forwards working. I have SSIDs working with WPA2 personal fine.I've got device...

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Forum Posts

Technical Support Bulletin TSB-2024-007 High Severity: SmartZone Upgrade from 6.1.2.0.487 Patch-3 GD

Announcement: RUCKUS SmartZone 6.1.2 Product Guides Published on RUCKUS Support Portal

Dell E7470 laptop and R730 access point failure

Captive Portal redirect is not working

SZ 100/vSZ H layer 2 discovery differences

Virtual Smartzone 802.11n and 802.11ac compatibility.

vsz ldap group access

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