In this self help topic, we will discuss and explain a design intent of M510 where it doesn't pass IP to clients if local DHCP server is not configured.
Wireless clients connecting on a M510 access point (Cloud managed) are not getting IP address.
This is as per product design.
As per the M510 design, a local DHCP configuration is must on the AP because this AP has dual WAN connection capabilities with LTE SIM. In case of LTE connection, there is no way to pass IP over DHCP from ISP network, thus local DHCP is must on the AP.
There are two major symptoms if you hit this design intent:
Make sure that DHCP service is configured and enabled on per AP basis for M510 APs, under venue settings.
To configure, go to Venue > DHCP > WiFi > Enable DHCP service > Choose "Simple DHCP".
For step by step procedure on "How to create DHCP service and enable it on venue", please refer online help page from here.
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