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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

Ruckus Wireless
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SmartZone and Virtual SmartZone
RUCKUS SmartZone and virtual SmartZone is the next-generation high performing Wireless LAN controller for enterprises around the world.
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Forum Posts

ASK the Pack

Technical Support Bulletin TSB-2024-007 High Severity: SmartZone Upgrade from 6.1.2.0.487 Patch-3 GD

Please visit https://support.ruckuswireless.com/technical_support_bulletins/642 for details Bulletin OverviewThis Technical Support Bulletin describes a software limitation regarding the SZ upgrade from SZ 6.1.2.0.487 Patch-3 GD Release to SZ 7.0.0 P...

Resolved! What are the implications of using a self-signed certificate for Virtual SmartZone services?

I am struggling to get a clear answer from the VSZ documentation on Certificates here:https://docs.commscope.com/bundle/sz-600-adminguide-sz100vsz/page/GUID-81CE1E39-BB53-49F1-B2B0-A5F5C914F0C9.htmlMy Scenario:I have been tasked with renewing a certi...

jhoux by • New Contributor
  • 3481 Views
  • 1 replies
  • 0 kudos

Unable to Login SZ100 (Console & SSH)

Dear Support Team.By using the below path, I created a new super user.Administration-> Admin & Roles->Administrators->+ Create.I created a user administrator and click the Tab (Groups) to assign the role to administrator user.Administration-> Admin &...

muhdumer by • New Contributor
  • 4974 Views
  • 3 replies
  • 0 kudos

Resolved! SZ100 downgrade firmware to previous version or to upload previous version backup configuration.

Dear Support Team.I had a SZ104 model of Ruckus controller installed in my premises. It has below firmware running on it:Controller Version :5.2.1.0.515Control Plane Software Version: 5.2.1.0.383Data Plane Software Version: 5.2.1.0.101[?]AP Firmware ...

muhdumer by • New Contributor
  • 5484 Views
  • 2 replies
  • 0 kudos

Resolved! Upgrade/Migration path to Vsz High Scale

Hi AllWe are current on Ruckus VSZ-E and this year we foresee that we could be crossing the limitation of 1024 AP. I am given the task to research on how we could as seamless and as easy it is to upgrade or migrate from our current VSZ-E to VSZ-H. I ...

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