01-30-2023 01:18 AM
Dear Support Team.
I had a SZ104 model of Ruckus controller installed in my premises. It has below firmware running on it:
Controller Version :5.2.1.0.515
Solved! Go to Solution.
01-30-2023 11:48 AM
Hi, you only can restore the backup in a system with the same firmware version that the backup was taken.
Please download the file from this link and try to upgrade:
Do not modify the name of the file.
If you still receiving this error, you may want to try 3.2.1.0.193 and then upgrade to 3.5.1.0.862 version.
01-30-2023 11:48 AM
Hi, you only can restore the backup in a system with the same firmware version that the backup was taken.
Please download the file from this link and try to upgrade:
Do not modify the name of the file.
If you still receiving this error, you may want to try 3.2.1.0.193 and then upgrade to 3.5.1.0.862 version.
02-01-2023 03:30 AM
Thankyou Bruno, for the reply.
I entered the BIOS setting where it showed 2 firmwares, I selected 1st firmware and luckily it was the same firmware that you mentioned in your reply. After the controller rebooted and I was able to access the GUI I just uploaded the saved configuration and restored it.
As for now the controller is accessible & working.