This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
RUCKUS Self Help |   ASK the Pack
SmartZone and Virtual SmartZone
RUCKUS SmartZone and virtual SmartZone is the next-generation high performing Wireless LAN controller for enterprises around the world.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

ASK the Pack

Technical Support Bulletin TSB-2024-007 High Severity: SmartZone Upgrade from 6.1.2.0.487 Patch-3 GD

Please visit https://support.ruckuswireless.com/technical_support_bulletins/642 for details Bulletin OverviewThis Technical Support Bulletin describes a software limitation regarding the SZ upgrade from SZ 6.1.2.0.487 Patch-3 GD Release to SZ 7.0.0 P...

Seamless Roamin issue in vSZ 6.1.2

Dear Team,We deployed Ruckus vSZ in our environment last year, and its firmware is 6.1.2-441. We have 200+ APs in our environment, and it is not easy to switch from one to another solution. As we are observing from the last 6 months, that  users are ...

Ruckus Api Guestlist Filter

 I use the Ruckus api with the following endpoint https://ip:8443/wsg/api/public/v11_1/identity/guestpassList.Here I have the problem that I cannot retrieve the individually created Guestpass.I always get all guestpasses, it seems to me that the filt...

max1 by • New Contributor
  • 200 Views
  • 0 replies
  • 0 kudos

Smartzone 'admin' password

I have an account with SUPER-ADMIN permissions to the Smartzone GUI.However, this account does not enable me to SSH to the controller or to SSH to an individual AP.For this I believe I need to use the in-built 'admin' account and credentials.Unfortun...

miked43 by • New Contributor
  • 500 Views
  • 3 replies
  • 0 kudos
Announcements

Welcome to RUCKUS Community!

Please be sure to read the Community Guidelines before posting.

Please visit the Help FAQs if you are new!

Lennar SmartHome Customers

Please visit our Lennar Knowledge Base for quick answers to common issues before posting to the forum.

Copyright © 2025 Khoros, LLC