RUCKUS SmartZone (SZ) and Virtual SmartZone (vSZ)

Technical Support Bulletin TSB-2024-007 High Severity: SmartZone Upgrade from 6.1.2.0.487 Patch-3 GD

Please visit https://support.ruckuswireless.com/technical_support_bulletins/642 for details Bulletin OverviewThis Technical Support Bulletin describes a software limitation regarding the SZ upgrade from SZ 6.1.2.0.487 Patch-3 GD Release to SZ 7.0.0 P...

RUCKUS R750 DOESNOT´CONNECT TO VZS 5.2.2.0.317

Dear team,We have an issue with my AP,s in the controller they are offline, we have them in Miami and controller is located in MxThe connectivity is OK, they are reachable, we have done some tests link reboot, factory reset but the status is the same...

Importing Certificates into SZ100 - Specifically Godaddy Certs

I am not a certificate guru by any means. We do a hand full of updates every year and every system has a different interface/process to import. The SmartZone Cert import seems to give me the most problems.All our certificates are generated from Go...

Lost Web Access to End-of-Life ZD3025 Access Point Controller

Hello everyone,I'm currently having trouble accessing my ZD3025 Access Point Controller via the web interface. The device is considered “End of Life,” so Ruckus is unable to offer support. It's still online, managing about 30 APs, and sending email a...

Double ZoneDirector HS

Hello,I have two Ruckus ZoneDirector 1200 controllers configured in an active/passive setup. Yesterday, both ZoneDirectors became completely inaccessible via SSH, HTTPS, or console—no response at all. I attempted a factory reset using the F/D button ...

SmartZone and updating the certificate from GD - can anything be more complicated??

I have read the following: RUCKUS Forums - How to upload certificate on SmartZone Controllers - CommScope RUCKUS Community ForumsandRUCKUS Forums - How to Install a Certificate on SZ/vSZ? - CommScope RUCKUS Community ForumsAnd still, I have to call s...

CommScope RUCKUS Community Forums

Forum Posts

Technical Support Bulletin TSB-2024-007 High Severity: SmartZone Upgrade from 6.1.2.0.487 Patch-3 GD

RUCKUS R750 DOESNOT´CONNECT TO VZS 5.2.2.0.317

Importing Certificates into SZ100 - Specifically Godaddy Certs

Lost Web Access to End-of-Life ZD3025 Access Point Controller

Double ZoneDirector HS

SmartZone and updating the certificate from GD - can anything be more complicated??

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Lennar SmartHome Customers

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