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SmartZone and Virtual SmartZone
RUCKUS SmartZone and virtual SmartZone is the next-generation high performing Wireless LAN controller for enterprises around the world.
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ASK the Pack

Technical Support Bulletin TSB-2024-007 High Severity: SmartZone Upgrade from 6.1.2.0.487 Patch-3 GD

Please visit https://support.ruckuswireless.com/technical_support_bulletins/642 for details Bulletin OverviewThis Technical Support Bulletin describes a software limitation regarding the SZ upgrade from SZ 6.1.2.0.487 Patch-3 GD Release to SZ 7.0.0 P...

AP Channel Configuration Issue

Dear Ruckus Forum Community,I've configured the AP to avoid using Channel 36 on the 5GHz band while maintaining the channel selection mode set to "Auto".  Despite these settings, the AP seems to persistently utilize Channel 36.  Could someone please ...

lawero by • New Contributor
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R500 not joining Virtual Smart Zone

I am trying to add some R500 APs to a vSZ. The vSZ is running 6.1.2. I know this isn't compatible with the R500s so I have set up a zone for the R500s with 5.2.2 as the firmware version and set up an assignment rule using provision tags to assign the...

R650 fails to join the VSZ

I have R650 that we use and they are not coming up in the SZ. Rebooted and reset them many times and the SZ never sees them. Been having this issue for the last few deployments.Controller version 6.1.2.0.404

jaydub by • New Contributor
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