cancel
Showing results for 
Search instead for 
Did you mean: 

Not able to connect to SZ144...

john_zimmerman_
New Contributor II

Hi All,

I have a new SZ144.  I have followed the instructions in the SZ144 Quick Setup Guide, https://ruckus-support.s3.amazonaws.com/private/documents/3371/SZ144-QSG-800-72467-001-RevB.pdf?AWSA... .  When I enter the IP address and port number, I get page not found error.  What am I doing wrong?

Thanks,

John

4 REPLIES 4

syamantakomer
Community Admin
Community Admin

Hi John,

Could you confirm if you are able to ping the controller's IP address (default IP if it is not yet connected to network with DHCP, or, DHCP IP).

If yes, could you try SSH into the IP and see if you get login prompt.

Regards,

Syamantak Omer


Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
Follow me on LinkedIn

Hi Syamantak,


I had a very long session with support yesterday and were able to get it working.  It looks like the SZ144 had a partial config on the system.  After doing a set-factory from the CLI, we were able to get to the GUI to do the setup.


Thanks,

John

Hi John,

Good to know that issue has been fixed.


Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
Follow me on LinkedIn

Reason could be that at the end of configuration browser was closed before SZ provisioning was completed. It can take a few minutes, and closing page interrupts the process.