This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
RUCKUS Self Help |   ASK the Pack
SmartZone and Virtual SmartZone
RUCKUS SmartZone and virtual SmartZone is the next-generation high performing Wireless LAN controller for enterprises around the world.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

ASK the Pack

Technical Support Bulletin TSB-2024-007 High Severity: SmartZone Upgrade from 6.1.2.0.487 Patch-3 GD

Please visit https://support.ruckuswireless.com/technical_support_bulletins/642 for details Bulletin OverviewThis Technical Support Bulletin describes a software limitation regarding the SZ upgrade from SZ 6.1.2.0.487 Patch-3 GD Release to SZ 7.0.0 P...

r310 and VSZ AP detection

I followed all of the steps for the first AP  in the education video and cant see my AP in the staging area inside of virtual smartzone like in video,  is there a setting inside of VSZ that I'm missing. also is there an easier way to deploy, detect a...

Airtime Detail not appear in R650

Hello Ruckus Team,We have problem in our Smartzone that currently using version 6.1.2.0.441. When we were facing issue wifi slow connection then we checked that the airtime utilization was on 93% on the AP. Then, we checked the Health information but...

a_ridwan9 by • New Contributor III
  • 47 Views
  • 0 replies
  • 0 kudos

Blocking Samsung TVs but not phones

We are trying to set up some device blocking in the VSZ. The issue is we are wanting to block Samsung TVs but not tablets or phones. Is there a way that the APs can tell the difference between the two. We are wanting to sun a script to find all the S...

jaydub by • New Contributor
  • 100 Views
  • 0 replies
  • 0 kudos

Ruckus controller problem

 Hi we have a second controller offline(follower)I didn't know why please help Ping is ok By the way And thank you Upon reviewing the cluster configuration, we identified the primary issue with SZ104-2 (Follower). Attempts to start the service were u...

Announcements

Welcome to RUCKUS Community!

Please be sure to read the Community Guidelines before posting.

Please visit the Help FAQs if you are new!

Lennar SmartHome Customers

Please visit our Lennar Knowledge Base for quick answers to common issues before posting to the forum.

Copyright © 2025 Khoros, LLC