Can you please advise what domains you're using for MSP customer tenant dashboards?I received a bug report for the Home Assistant integration, but the MSP URL provided in the report (https://MSPNAME.msp.ruckus.cloud) isn't in your Firewall Ports docu...
The Ruckus One Trial page says to "fill out the form below" for a trial, but there is no form.(I tried creating a My Ruckus account, in case that was necessary, but it hasn't helped).
Since this release fixes CVE-2023-49225 could you please make these images downloadable without premium support?(you've previously indicated that solo releases shouldn't be premium)
Is there updated guidance for firewall ports to open, for ZoneDirector 10.5.1?
I did an upgrade to 10.5.1.0.124, and all of my APs (R600s, H510s, R650s) failed to upgrade.
I reverted to 10.5.0.0.212, turned on Secured AP Image Upgrade, and re-a...
I have a couple of cross-town WAN links which currently use an OpenVPN tunnel.
LAN <=> OpenVPN <==== 35ms ====> OpenVPN <=> R600
I get basically full wire speed from this setup (>200Mbps).
I'd like to replace the OpenVPN boxes with an LWAPP tunnel f...
Old Ruckus software doesn't work properly on Edge/Chrome (which are the same browser for the purposes of compatibility).Try using Firefox to do your configuration.
In the past Ruckus have accidentally limited some Solo releases as Premium Users.But the latest 118.2.0.0.875 Solo release is for All Users.https://support.ruckuswireless.com/software/3848
You can upgrade your SmartZone software to 6.1.2, which supports all of those APs: https://ms264556.net/ruckus/SmartZoneFirmwareGuide.Your R710, R350 and R650 APs can all share the same zone(s) with 6.1.2 firmware, but your R700s will have to run in ...
You can find the logs in Troubleshooting > Diagnostics.If you're wanting to remotely download this data, let me know details of your remote environment & which log you need. It's e.g. pretty easy to script the download of syslog from a Linux box.
