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Forum Posts

Unleashed App release with iOS login issue fixed when connected to unleashed.ruckuswireless.com

Hello RUCKUS Community Team, Greetings of the day!!! This post is with regards to the announcement details we posted on this Community forum (on 06-22-2023) regarding the iPhone with iOS 16 version login issue unable to reach “unleashed.ruckuswireles...

Ruckus AP's rebooting themselves

Hi All, One more post on this topic.  No power issue, no outages, but now the APs have starting rebooting every 15-30 mins. This happened back in July with us and there were multiple posts at that time.  As far as i remember there was no solution and...

ICX 7150 Switch Reboots Every ~30 minutes

Starting from last night my Ruckus switch ICX 7150 keeps rebooting every ~30 minutes, causing all Ruckus access to reboot as well since they loose power over ethernet. There was no configuration changes it started out of blue and I can see other user...

Pavel by New Contributor
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  • 2 replies
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Heartbeat loss

I have a ICX7150 with two R510 APs. On repeated occasions (x10 a day), my access point downstairs and upstairs keeps disconnecting due to a heartbeat loss. {AP[2nd Floor AP@xxxxxxxxxxxx] joins with uptime [328220] s and last disconnected reason [Hear...

imcobra by New Contributor II
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  • 3 replies
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Resolved! ICX 7150 Switch Rebooting Constantly

As of this morning, my switch is rebooting constantly. Every 15-30 minutes. I called Ruckus support and they directed me to this forum. Please assist me with troubleshooting.I saw several other posts regarding this same issue, but do not see how/if t...

Putty SSH Failure.png Ruckus After Reboot.jpg Ruckus During Reboot.jpg
Aaron by New Contributor II
  • 8700 Views
  • 15 replies
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My two, R510 APs have stopped working

I have two, R510 APs connected to my Ruckus switch in my Lennar home. Yesterday they both stopped working, no LEDs lit  up on the AP fronts at all. I have not had any power failures recently, the APs just stopped working. My ISP’s modem and router ar...

GregR by New Contributor II
  • 2000 Views
  • 6 replies
  • 0 kudos
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