RUCKUS Cloud

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Ruckus Wireless

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RUCKUS Cloud

RUCKUS Cloud is our AI-enabled converged network management-as-a-service platform that enables IT to deliver exceptional user experiences, simply.

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How do I add another R500 to my Cloud setup using meshing?

Have 2 x unleashed R500's. Using Ruckus Cloud. Have setup both AP's using Ethernet cable. Then remove the 2nd AP, and deploy using power adapter, no Ethernet cable, expecting Meshing to be established to the primary AP. The 2nd R500 won't join, stay...

Announcement: Cloud Wi-Fi Mobile Apps v1.21.x update for iOS and Android

Ruckus Cloud Mobile Apps teams have produced a new patch release with fixes andperformance improvements for both iOS and Android platforms. Please find ReleaseNotes on the Support portal at the following links: Ruckus Cloud Wi-Fi Mobile Apps–v1.21.4...

Resolved! How can i enable SNMP for the APs in the Cloudcontroller?

I have to enable SNMP for the APs in our Cloud Controller, but i cant find the Setting for this. Ping is working, but SNMP request not, so i think its disabled. Since the Firmware 200.1.9.12.62 MR SNMP is supported for Unleashed APs, so it should wo...

Does Xclaim AP support both WPA - Enterprise and WPA2 Enterprise. I dont see an option in my account? please help

Does Xclaim AP support both WPA - Enterprise and WPA2 Enterprise. I dont see an option in my account? please help. I see an option as 802.1x Radius but im not seeing an option to select the Security method as WPA/WPA2. I'm worried what happens in onl...

AP disconnects from controller

I have a single AP deployment and it keeps disconnecting from the cloud controller. In the Cloud controller interface I see "AP disconnected from the cloud=controller", "AP's keep-alive packet was not received by the cloud controller", "AP is connec...

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