RUCKUS Cloud
RUCKUS Cloud is our AI-enabled converged network management-as-a-service platform that enables IT to deliver exceptional user experiences, simply.
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Forum Posts

How do I add another R500 to my Cloud setup using meshing?

Have 2 x unleashed R500's. Using Ruckus Cloud. Have setup both AP's using Ethernet cable. Then remove the 2nd AP, and deploy using power adapter, no Ethernet cable, expecting Meshing to be established to the primary AP.  The 2nd R500 won't join, stay...

Resolved! How can i enable SNMP for the APs in the Cloudcontroller?

I have to enable SNMP for the APs in our Cloud Controller, but i cant find the Setting for this. Ping is working, but SNMP request not, so i think its disabled. Since the Firmware 200.1.9.12.62 MR SNMP is supported for Unleashed APs, so it should wo...

AP disconnects from controller

I have a single AP deployment and it keeps disconnecting from the cloud controller.  In the Cloud controller interface I see "AP disconnected from the cloud=controller", "AP's keep-alive packet was not received by the cloud controller", "AP is connec...

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