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RUCKUS Self Help |   ASK the Pack
RUCKUS Cloud
RUCKUS Cloud is our AI-enabled converged network management-as-a-service platform that enables IT to deliver exceptional user experiences, simply.
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Forum Posts

ASK the Pack

Scheduling Does Not Work, Creating Several Problems

I’m using the android app – “Ruckus Cloud” (non-beta version) to set the schedule for our public vlan. Two Issues: 1. No matter how I drag the bar to schedule opperational time, it disables that SSID. a) Example: “Highligh...

lou_kalis by • New Contributor III
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Cloud Based Unleashed Mesh "MAP" setup disconnecting

We are under the Beta program and can't seem to create a Mesh network and have the wireless "MAP" AP's stay connected for more than 30 minutes.  I scanned for open channels and restrict with one's they can use after allowing the AP's to chose automat...

lou_kalis by • New Contributor III
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  • 2 replies
  • 1 kudos

Update from Cloud RNOC - Tues 2/23 @ 8am PDT

Please be advised, a software upgrade to the Ruckus CloudServices environment will begin tomorrow, Tuesday February 23 at 8:00AM PST. The expected downtime will last 6 hours. From a customer perspective, this will only impact the management portal, w...

Venue Rename or Delete Issue

I can't rename the Venue name after I create it. It should be changeable with a new name. Also the Venue cannot be deleted if there is address and other information added. Once you remove that detail, it will then allow you to Delete the Venue.

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