RUCKUS Cloud

RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

Ruckus Wireless

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RUCKUS Cloud

RUCKUS Cloud is our AI-enabled converged network management-as-a-service platform that enables IT to deliver exceptional user experiences, simply.

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Still no fix for accent characters in Captive Portal. (international localization is impossible)

Bringing this up again because it still isn't fixed. The database backend of Ruckus Cloud for whatever reason cant store accent characters (é, è, î, etc). It allows entry and saving of these characters, but what ends up getting displayed is a black...

Captive Portal integration is broken and next to useless

The Ruckus Cloud Captive Portal integration appears tobe seriously ill conceived compared to everything else in the industry: -No option to enable 'walled garden' for Captive Portal users(all protocols pass through the portal prior to authentication...

Cloud WIFI: Blocking wireless clients Web ui / IOS

I do not see a way to block wireless clients on the app or web ui. This needs to be added. It appears there is a list of "Blocked" clients in the app, but there is no way to block them. Please add this function with an easy block unblock button and m...

Will ruckus cloud respond to dynamic vlan assignments from a RADIUS server?

I'm using a trial ruckus cloud account. I think freeradius is returning the correct attributes on the accept but the authenticated user still ends up on vlan 1. I can't find any information in the documentation to say if ruckus cloud supports these a...

Disable LED's, Optimize channel settings, rogue APs

I have an R310 running on the cloud and I am trying to turn off the LEDs (PWR, CTL, 2.4, 5). I can't seem to find this enable/disable option anywhere. The AP is in a bedroom so at night it is distracting. Where is the option to optimize for compati...

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