CommScope RUCKUS Community Forums

There appears to be a bug with timezones in the AP's connected to a SmartZone controller.    If you have the timezone of a zone set to anything except GMT, there will be log entries every 90 seconds that say the following:wsgclient/timezone value too...

We’re having a really tough time getting 25 R610’s working in a warehouse environment with Vocollect (Honeywell) T5 devices that are used by the warehouse personnel. After a lot of investigation, review of logs, and packet captures it appears that...

Does anyone know if all ruckus support has gone to a 100% offshore model?   I'm used to this with consumer products, but none of the other enterprise vendors we work with have gone to this model.I ask because I haven't had a lot of cases, but the las...

Is there any more detailed documentation available for batch provisioning of AP's with the Virtual SmartZone?   The (very brief) mention of the feature in the administration manual mentions that you can export a blank file with headers (so far so goo...

Since upgrading to 9.7.x on a standalone 7363 it looks like our channelfly problems are back... I verified that MTBC is set to the maximum 1440 for both 2.4 and 5 GHz but we're still seeing channel hops very frequently, and clients that have compatib...